Business Assurance Support Officer

Job Description

Title: Business Assurance Support Officer

Company Name: The British Council

Vacancy: Not specific

Job Location: Chattogram, Dhaka, Sylhet

Employment Status: Contractual

Educational Requirements:
∎ Minimum/Essential:
∎ Undergraduate degree
∎ Desirable:
∎ Postgraduate qualification

Job Context:
∎ The British Council is the UK`s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust. The role will help build increased customer satisfaction through improvements to test day experience as part of a quality improvement cycle.
∎ Pay Band: 4
∎ Contract type: Indefinite contract - Local
∎ Role Purpose:
∎ The role contributes to service delivery by ensuring that we meet British Council internal compliance standards and that we satisfy external awarding body requirements. Examinations makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business is robust, effective and risk-free. The role is pro-active terms of identifying and preventing risks to service delivery, training staff and developing practice. The role is reactive in terms of investigating incidents and reporting to country/regional colleagues on service disruption.
∎ The role will support the country Operations and/or Business Assurance Team in monitoring exams compliance and ensuring compliance standards are met to British Council and Awarding Body standards. The post holder will also provide key coordination and logistical support as required.
∎ Examinations makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves to maintain its position in a fast-changing operating context.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 3 Sep 2023

Company Information:
∎ 28 Aug 2023
∎ The British Council
∎ Business : The British Council is the UK`s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust.

Category: NGO/Development