Branch Manager

Job Description

Title: Branch Manager

Company Name: Tianshi (Bangladesh) Co. Ltd.

Vacancy: 01

Age: Na

Job Location: Chattogram, Chattogram (Chattogram Sadar)

Salary: Tk. 50000 - 55000 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Insurance, Multinational Companies

• Master of Business Management (MBM)
• Bachelor of Business Administration (BBA) in Service Marketing

• At least 3 years
• The applicants should have experience in the following business area(s): Insurance, Multinational Companies

• Only Male

***Those who have experience in the MLM Business industry & Insurance industry are requested to apply

2-4 years of experience is required***

• Supervise branch staff, including training, development and discipline to help meet sales goals, strict observance to policies and procedures, and to provide exceptional customer service

• Responsible for the administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety

• Operational management & Ensure operational efficiency in the branch.

• Monitoring financial performance

• Organize regular training sessions on sales techniques & product knowledge

• Team leadership and customer service excellence

• Leading, motivating, and empowering the team to deliver exceptional customer service.

• Setting and achieving branch targets.

• Handling customer inquiries and resolving issues

• Enhance and contribute in the growth of the company through Business development

• Provision of a superior level of customer relations and promotion of the sales and service culture

• Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship

• Maintain Annual Operating Plan for the financial year i.e. to prepare and track product (liability, assets and fees)Ensure proper on-boarding of all new customers acquired

• Track arrival and discharge of reports (like account closures, daily sales reports)

• Maintain customer relationship through sourcing and on-boarding process

• Capability building and manpower management

• Mobile bill,Tour allowance,Weekly 2 holidays,Over time allowance,Gratuity
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2