Branch Manager (Mirpur Branch)

Job Description

Title: Branch Manager (Mirpur Branch)

Company Name: Akij Resources

Vacancy: 1

Age: 30 to 42 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 10 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, Agro based firms (incl. Agro Processing/Seed/GM), Group of Companies, Cement Industry, Steel

• Master of Business Administration (MBA) in Marketing
• Bachelor of Business Administration (BBA) in Marketing

• 8 to 10 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, Agro based firms (incl. Agro Processing/Seed/GM), Group of Companies, Cement Industry, Steel

• Age 30 to 42 years

• Strong leadership & people management skills.

• Excellent communication, negotiation & presentation ability.

• Business development & sales-driven mindset.

• Knowledge of healthcare operations, diagnostics, or hospital services.

• Problem-solving & decision-making capability.

• Strong financial acumen with P&L responsibility

1. Operational Management

• Oversee day-to-day operations of diagnostics, consultations, pharmacy, and support services.
• Ensure timely patient service delivery with minimum waiting time.
• Monitor SOP compliance in diagnostics, patient care, and administrative processes.
• Manage branch resources, including staff scheduling, equipment, and inventory.
• Coordinate with central reference lab and headquarters for reporting & support.

2. Sales & Business Development

• Achieve branch revenue targets through patient footfall growth and package sales.
• Develop and execute local marketing & sales activities (health camps, promotions, community engagement).
• Build and maintain corporate partnerships with schools, offices, and factories.
• Drive doctor & clinic referral programs to increase patient inflow.

3. People Management

• Supervise medical, technical, and non-medical staff of the branch.
• Conduct training, performance reviews, and motivational programs for employees.
• Resolve staff conflicts and maintain a positive work culture.
• Ensure compliance with HR policies and ethical standards.

4. Financial & Administrative Control

• Manage branch P&L, expenses, and operational budgets.
• Monitor billing, receivables, and cash handling accuracy.
• Control operational costs while maintaining service quality.
• Submit monthly branch performance reports to management.

5. Quality, Compliance & Customer Care

• Ensure patient satisfaction through feedback, complaint resolution, and quality care.
• Maintain compliance with DGHS regulations, safety, and hygiene standards.
• Conduct regular audits of diagnostics & pharmacy services.
• Implement continuous improvement initiatives for better service.