Billing Executive

Job Description

Title: Billing Executive

Company Name: Antaranga dot com limited

Vacancy: 3

Age: 22 to 36 years

Job Location: Dhaka (Rampura)

Salary: Tk. 12000 - 20000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, ISP
• Freshers are also encouraged to apply.

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, ISP
• Freshers are also encouraged to apply.

• Age 22 to 36 years
• Only Male

The selected candidate will be responsible for:

• Manage and maintain daily and monthly ISP billing operations, including customer invoices, payment records, outstanding balances, and billing adjustments.

• Monitor monthly bill collection, follow up on unpaid and overdue accounts, and ensure timely payment recovery.

• Maintain accurate records of customer payments received through Cash, bKash, Nagad, Bank Transfers, and other approved payment channels.

• Update and verify billing information, customer payment status, advance payments, partial payments, discounts, and previous outstanding dues.

• Prepare and maintain daily income reports, collection summaries, monthly billing statements, and outstanding payment reports using Microsoft Excel or Google Sheets.

• Reconcile daily collections with billing records, transaction references, and actual cash or digital payment receipts.

• Identify and resolve billing discrepancies, duplicate entries, incorrect payments, and account-related inconsistencies.

• Coordinate with customer care and technical teams regarding new connections, disconnections, reconnections, package changes, and billing updates.

• Communicate professionally with customers regarding payment reminders, billing inquiries, outstanding dues, and payment-related complaints.

• Monitor collection targets and provide regular updates on collection performance, overdue payments, and revenue recovery.

• Ensure proper documentation, accuracy, confidentiality, and security of customer billing and financial information.

• Report suspicious transactions, unauthorized discounts, payment irregularities, and financial discrepancies to management immediately.

• Prepare daily, weekly, and monthly billing performance reports for management review.

• Perform other billing and accounts-related responsibilities as assigned by management.

The candidate must demonstrate strong numerical accuracy, proficiency in Microsoft Excel and Google Sheets, effective communication skills, professional integrity, and the ability to manage billing operations independently with a high level of accountability.