Job Description

Title: Assistant Manager, MIS

Company Name: Genex Infosys Limited

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc)
∎ Skills Required: Advance Excel, Must have Excel VBA, Real Time Dashboard SQL Query Know

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): BPO, Telecommunication

Job Responsibilities:
∎ Team management.
∎ Partner management/POC.
∎ Invoicing and Revenue Projection.
∎ Process ramp-ups planning and execution.
∎ Root cause analysis on revenue delta & poor performance.
∎ Required staff / FTE calculation all process and execution.
∎ Business reporting system/dashboard design and implementation.
∎ Focusing on maximum resource optimization aligned with business needs through proper planning and execution.
∎ Preparing performance Deck.
∎ Resource planning and management in accordance to the workflow for a 24/7 environment.
∎ Evaluating KPI index for individuals.
∎ Monitor real time business support & employee performance.
∎ Assist in forecasting and scheduling based on historical data.
∎ Schedule Change management.
∎ Monitor real-time Alerts
∎ Monitor real-time Adherence Alerts
∎ Developing & maintain different type of reporting dashboard as per requirement.
∎ Track employee information and change.
∎ Provide daily, weekly, monthly and on demand reports regarding.

Additional Requirements:
∎ Age 28 to 40 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2

Application Deadline: February 15, 2020

Company Information:
∎ Genex Infosys Limited
∎ Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ Web : www.genexinfosys.com
∎ Business : Leading IT company trusted by global brands

Category: Data Entry/Operator/BPO

Source: bdjobs.com

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