Assistant Hospital Manager/ Sr. Hospital Supervisor

Job Description

Title: Assistant Hospital Manager/ Sr. Hospital Supervisor

Company Name: Specialized Hospital Dhanmondi PLC

Vacancy: 02

Age: 25 to 40 years

Job Location: Dhaka

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Clinic

• Bachelor/Honors in any discipline.

• Healthcare Management will be highly preferred.

• 2 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Clinic

• Age 25 to 40 years
• Only Male

• Strong leadership and hospital administration skills

• Good communication and decision-making ability.

• Problem-solving and crisis-management skills

• Ability to work under pressure and remain available when operationally required

• Accountability

• The Hospital Manager will be accountable for overall administrative efficiency, staff discipline, service coordination, confidentiality, facility readiness, and smooth day-to-day hospital operations.

Job Purpose.

To ensure smooth, safe, efficient, and confidential day-to-day operation of the hospital, with effective coordination of clinical, administrative, technical, and support services.

Key Responsibilities:

1. Overall Hospital Operations

• Supervise daily hospital activities from opening to closing.

• Ensure uninterrupted patient care and essential services.

• Coordinate all departments and resolve operational problems promptly.

2. Staff Management

• Prepare and monitor duty rosters, attendance, leave, and staff performance.

• Ensure discipline, punctuality, proper conduct, and adequate staffing.

• Address staff concerns and coordinate recruitment when required.

3. Administration & Confidentiality

• Maintain confidentiality of hospital records, patient information, staff matters, financial information, and management decisions.

• Control official documents, reports, registers, and correspondence.

• Ensure proper filing and secure handling of confidential information.

4. Patient Service & Quality

• Monitor reception, admission, discharge, billing, pharmacy, laboratory, OT, maternity, ward, and emergency services.

• Ensure patient satisfaction and professional service.

• Monitor complaints and take corrective action.

5. Facility & Technical Management

• Ensure availability of electricity, water, internet, server, generator, equipment, cleanliness, security, and maintenance.

• Immediately respond to technical failures and emergency operational issues.

6. Compliance, Safety & Infection Prevention

• Ensure compliance with hospital policies, licensing requirements, safety standards, IPC, waste management, and emergency preparedness.

• Monitor risks and ensure timely corrective actions.

7. Reporting & Coordination

• Prepare daily/weekly/monthly operational reports for management.

• Coordinate meetings and follow up on management decisions.

• Maintain effective communication with doctors, nurses, staff, vendors, and external stakeholders.

8. Crisis & Emergency Management

• Take immediate administrative action during operational crises, power failure, equipment breakdown, staff shortage, security issues, or other emergencies.

• Ensure continuity of essential hospital services.