Assistant General Manager (AGM)– C&F Office

Job Description

Title: Assistant General Manager (AGM)– C&F Office

Company Name: One of the largest knitted garments manufacturing and exporting company in Bangladesh

Vacancy: 2

Age: 45 to 48 years

Job Location: Chattogram (Agrabad)

Salary: Negotiable

Experience:

• 10 to 12 years
• The applicants should have experience in the following business area(s): Garments, Group of Companies

• 10 to 12 years
• The applicants should have experience in the following business area(s): Garments, Group of Companies

• Age 45 to 48 years
• Only Male

Educational Qualifications-

• Master’s/Bachelor’s degree in Business Administration, International Business, Supply Chain, Marketing, Finance, or related field from a recognized university.

• Additional qualifications in Customs, VAT & SD, SCM, Freight Forwarding will be an added advantage.

Experience Requirements-

• Minimum 10–12 years of experience in C&F operations, customs clearance, import-export, or related commercial activities.

• At least 3–5 years in a managerial or senior supervisory role at a reputed manufacturing group, logistics company, or C&F agency.

• Strong hands-on experience with Chattogram Customs, CPA operations, HS classifications, Tariff rules, and customs procedures.

Technical Skills-

• Extensive knowledge of export/import documentation.

• Strong command over customs rules, HS codes, SROs, and bonded warehouse operations.

• Practical experience in dealing with customs officers, shipping lines, and port stakeholders.

• Computer proficiency: MS Office, email communications, ERP (preferred).

Leadership & Managerial Skills-

• Strong team-management capability.

• Ability to lead a high-pressure operation environment.

• Strong negotiation and liaison skills.

• Ability to identify operational risks and develop mitigation strategies.

Personal Attributes-

• High integrity, honesty, and ethical standards.

• Strong communication and interpersonal skills.

• Problem-solving mindset with quick decision-making ability.

• Ability to work under strict deadlines and emergencies at port.

Position Summary:

We are looking for a highly experienced, dynamic, and result-oriented professional for the position of Assistant General Manager (AGM) – C&F Office, to lead and supervise all activities related to customs clearance, port operations, import–export documentation, liaison with stakeholders, and ensuring timely and compliant handling of shipments at our Chattogram C&F office.

The ideal candidate will be responsible for managing a large operational team, solving port-related challenges, and safeguarding the company’s interests in all commercial and logistics processes.

Operational Management-

• Lead, supervise, and monitor all C&F operations at Chattogram Port.

• Ensure smooth handling of import and export consignments, from documentation to final release.

• Maintain strict compliance with customs rules, port regulations, and relevant trade laws.

• Ensure timely submission of all required documents (Bill of Entry, Bill of Lading, etc.).

• Oversee customs assessment, physical examination, and clearance procedures.

Documentation & Compliance-

• Review and verify all commercial documents (LC, Invoice, Packing List, COO, etc.).

• Ensure accurate preparation and submission of documents to customs, shipping agents, and banks.

• Ensure compliance with NBR, CPA, and government regulatory requirements.

• Maintain up-to-date knowledge of customs regulations, SRO changes, and HS code updates.

Team & Stakeholder Coordination-

• Supervise C&F supervisors, documentation officers, and port representatives.

• Coordinate with internal departments (Commercial, Supply Chain, Finance, Compliance).

• Liaise with customs officials, port authorities, shipping lines, freight forwarders, and transport partners.

• Develop and maintain strong professional relationships with relevant authorities.

Reporting & Monitoring-

• Prepare shipment status updates, clearance reports, and operational KPIs.

• Analyze port and customs issues and provide proactive solutions.

• Ensure cost control, proper budgeting, and cost-efficient operational decisions.

Problem Solving & Risk Management-

• Handle delays, discrepancies, disputes, and operational bottlenecks.

• Resolve documentation issues, customs objections, or port-related complications.

• Ensure safe custody of company documents and avoid risks of financial loss.

• Attractive salary based on experience and competence.

• Festival bonus and other benefits as per company policy.

• Professional working environment with career growth opportunities.