Air Ticketing and Reservation Officer
Job Description
Title: Air Ticketing and Reservation Officer
Company Name: Amin Tours And Travels
Vacancy: 2
Job Location: Dhaka (Uttara, Uttara East)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Travel & Tourism Diploma
∎ University of Dhaka students will get preference
∎ Preferred Professional Certification: Travels and Tourism,IATA
∎ Training/Trade Course: Travel,Ticketing
∎ Skills Required: Air Ticketing and Visa processing., flight booking
Experience Requirements:
∎ 5 to 10 year(s)
∎ The applicants should have experience in the following area(s):
Reservation and ticketing
∎ The applicants should have experience in the following business area(s):
Airline
Job Context:
∎ Amin Tours & Travel, established in 2005, a sister concern of Amin Group of Companies, is a pioneer in the domestic and international tourism industry in the Bangladesh & Overseas market. With a specialization in Overseas Employment and group tours our dedication and years of experience with an ongoing pursuit of excellence have earned us an advantageous position in this sector. We are truly humbled by the trust and love of our customers, which is steadily growing over 20 years.
∎ We are looking for an energetic, target oriented and well qualified travel enthusiast to join our team and support the day-to-day activities of the ticketing and visa processing.
∎ To succeed in this role, you must be skilled at building and maintaining relationships with airlines, clients and work to provide exceptional customer service to the clients. You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
∎ You will have a creative flair and will be able to effectively communicate with clients to understand the delicate needs of our premium client segment, and accordingly find the best travel arrangements for clients
Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic & International).
∎ Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre, Galileo & Othres), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Dealing with customer complaints and requests effectively and courteously.
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous.
∎ Experience of handing IATA is a must.
∎ Any other duties assigned by the Management.
∎ Good relationship with Local and Foreign Airlines in Bangladesh
Additional Requirements:
∎ Age 27 to 35 years
∎ Both males and females are allowed to apply
∎ Good Coomunication Skill
Salary:
∎ Negotiable
∎ Incentives
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Festival bonus provided after completion of minimum 1 year service with the company
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Jan 2023
Company Information:
∎ 10 Jan 2023
∎ Amin Tours And Travels
∎ Address : Head Office: House 95, Road 07, Sector 04, Uttara Model Town, Recruiting Centre: Amin Technical Training Centre (Sister Concern of Amin Tours and travels), 1318, Moyernertek, Zia Bagh, Uttarkhan, Uttara, Dhaka-1230
∎ Web : www.amintoursandtravels.com, www.aminttc.com
∎ Business : Government approved Overseas Recruiting Agency ( RL-981) and Training Center
Category: Hospitality/ Travel/ Tourism
: Only experienced in Air Ticketing is encourage to apply
Source: bdjobs.com
Deadline Expired on 31st Jan 2023
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