Title: Administrative Assistant (Security)
Company Name: Evercare Hospital Dhaka
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
Technical Competencies
Ability to manage incoming and outgoing mails, parcels, and courier documentation with accuracy and compliance to SOPs.
Skilled in maintaining registers, logs, and confidential records in both manual and electronic formats.
Competent in preparing, verifying, and processing courier bills and supporting contract renewals with service providers.
Basic operational knowledge of access control, crowd management, emergency response, and CCTV assistance during exigencies.
Strong understanding of hospital policies, security protocols, and confidentiality requirements related to document handling.
Ability to coordinate effectively with internal departments, courier companies, and senior management offices.
Behavioral Competencies
Should be able to communicate (both in Bangla & English – oral & written) and leadership skills.
Able to handle pressure, extended working hours, and sudden operational demands with a calm and professional approach.
Demonstrates high ethical standards and maintains strict confidentiality when handling sensitive documents and information.
Working knowledge on MS Office.
Works collaboratively with the Security Department and supports colleagues to ensure smooth operations.
Receive, sort, record, and dispatch all incoming official and personal mails with proper documentation, registers, and acknowledgment.
Ensure accurate and timely dispatch of outgoing official mails, parcels, and documents through approved courier service providers with complete documentation.
Act as the primary point of coordination with designated courier service companies for daily mail and parcel operations.
Prepare, verify, and process monthly courier service bills, ensuring accuracy and timely submission for payment.
Monitor, update, and support the renewal of official contracts and service agreements with courier service companies in coordination with management.
Maintain up-to-date logs and tracking records for all incoming and outgoing correspondence, including local and international dispatches.
Liaise with internal departments and consultants to ensure smooth, timely, and secure distribution of official documents.
Ensure safe and timely movement of official documents between EHD and STS / Managing Director’s Office, always maintaining confidentiality.
Act as the first point of contact for sending and receiving official international mails through designated courier services.
Follow up on delayed, misplaced, or undelivered mails and take corrective actions with courier service providers.
Ensure compliance with hospital policies, SOPs, and security protocols related to document handling and dispatch.
Maintain confidentiality, integrity, and professional standards while handling sensitive and confidential hospital documents.
Be capable of performing the duties of a Shift In-Charge whenever required, including access control, crowd management, and emergency response.
Support security operations during emergencies, peak hours, or special situations as instructed by line management.
Remain available and willing to work extended hours, shifts, or off-hour duties, and report to EHD during off hours as when required.
Maintain effective and professional communication with all Security Department staff of EHD.
Report any irregularities, security concerns, document discrepancies, or procedural issues to the immediate supervisor promptly.
Participate in security briefings, training sessions, and departmental meetings as required.
Perform any other duties or assignments assigned by the Security Department or hospital management in support of safe and efficient hospital operations.
Assist CCTV operation on an emergency basis.