Account Relationship Officer

Job Description

Title: Account Relationship Officer

Company Name: The British Council

Vacancy: 01

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Graduation in any subject.

Experience Requirements:
∎ At least 3 year(s)

Job Responsibilities:
∎ Ensures knowledge is up to date and forward thinking on all exams products
∎ Provides input into market intelligence activities, innovation and business development
∎ Performs pre-agreed secondary market researched or gathers pre-agreed market intelligence
∎ Looks at opportunities for retain accounts and / or cross-sell other exams services
∎ Supports continuous improvement in the Business Development function
∎ Works with Account Relationships Manager to resolve and manage (internal or external) complaints and requirements for support
∎ Builds relationships and uses influence to work with others to grow the business
∎ Leads on delivery of Exams promotional events
∎ Delivers product presentations to appropriate audiences within the B2B segment
∎ Provides support for the wider Exams team when capacity is an issue at peak times. Activities could include Schools verifications and payments, management of Schools results and Statements of Entry to support Relationships Manager, managing contracts for IELTS registrations centres, and other to-be defined tasks

Additional Requirements:
∎ At least three years' work experience in similar role.
∎ Experience building and maintaining stakeholder relationships
∎ Experience in B2B customer service environment
∎ Ability to work in a way that promotes the safety and wellbeing of children
∎ Experience of working with children.

Salary: Tk. 46809 (Monthly)

Compensation & Other Benefits:
∎ Transport allowance of BDT 9,000 per month plus other benefits according to the organisation's policy
∎ Professional development opportunities
∎ Experience of working in an international organisation includes good work life balance and flexible working hours

Application Deadline: September 2, 2019

Company Information:
∎ The British Council
∎ Business : The British Council is the UK`s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust.

Category: NGO/Development

Source: bdjobs.com

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