Account Relationship Officer
Job Description
Title: Account Relationship Officer
Company Name: The British Council
Vacancy: 01
Job Location: Dhaka
Employment Status: Contractual
Educational Requirements:
∎ Graduation in any subject
Experience Requirements:
∎ At least 2 year(s)
Job Context:
∎ Duration - Indefinite
∎ The British Council is currently seeking an Account Relationship Officer to develop and maintain relationships and enhance opportunities with key accounts to meet business related targets. These accounts could be with Schools, IELTS registration centres, government departments or universities, and with Awarding Bodies such as Cambridge Assessment, Pearson Edexcel, or the ACCA.
Job Responsibilities:
∎ Provides input into market intelligence activities, innovation and business development.
∎ Performs pre-agreed secondary market researched or gathers pre-agreed market intelligence.
∎ Looks at opportunities for retain accounts and / or cross-sell other exams services.
∎ Flags and addresses performance issues in delivery and proactively seeks solutions.
∎ Builds and develops networks around existing clients.
∎ Works with Account Relationships Manager to resolve and manage (internal or external) complaints and requirements for support.
∎ Leads on delivery of Exams promotional events and delivers product presentations to appropriate audiences within the B2B segment.
∎ Monitors dashboard on B2B service level - reports from Schools and IELTS registrations systems.
∎ Provides support for the wider Exams team when capacity is an issue at peak times
Additional Requirements:
∎ At least 2 years' experience in B2B customer service environment
∎ Experience building and maintaining stakeholder relationships
∎ Ability to work in a way that promotes the safety and wellbeing of children
Salary:
∎ Monthly salary BDT 46,809 (Consolidated)
Compensation & Other Benefits:
∎ Transport allowance of BDT 9000.00 per month plus other benefits according to the organisation's policy
∎ Professional development opportunities
∎ Medical benefits upon confirmation on the post for the staff and their family members (spouse/declared partner and children)
∎ Experience of working in an international organisation includes good work life balance and flexible working hours
Application Deadline: May 20, 2019
Company Information:
∎ The British Council
∎ Business : The British Council is the UK`s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust.
Category: Marketing/Sales
Read Before Apply: Only shortlisted applicants will be contacted and called for interview. We will only shortlist applications submitted on a British Council application form submitted electronically through jobs portal. Any hard copies of the application and incomplete application in the portal will not be accepted.
Source: bdjobs.com
Deadline Expired on 20th May 2019
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