VISA COUNSELOR

Job Description

Title: VISA COUNSELOR

Company Name: ARM Tours and Travel

Vacancy: --

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Travel Agent

Published: 12 Nov 2024

Requirements:

Additional Requirements:
∎ Strong understanding of visa regulations and procedures for various countries.
∎ Excellent communication skills in English and Bangla (both written and verbal).
∎ Strong organizational skills with the ability to handle multiple tasks and deadlines.
∎ Problem-solving abilities to assist clients with complex cases.
∎ Strong attention to detail and accuracy.o Proficiency in MS Office (Word, Excel, Outlook).
∎ Customer service-oriented, with the ability to handle client queries patiently and professionally.Other Requirements:
∎ Ability to work in a fast-paced environment.
∎ Proactive and self-motivated attitude.
∎ Strong interpersonal skills to interact with clients and embassy personnel.
∎ Professional appearance and behavior.
∎ Job Profile:
∎ Education: Bachelor’s degree in any discipline (preferably in Business, International Relations, or Tourism & Hospitality Management).
∎ Experience: Minimum 2 years of experience in visa consultation or a related field. Previous experience with embassies, travel agencies, or immigration services is preferred.
∎ Skills:
∎ Strong understanding of visa regulations and procedures for various countries.
∎ Excellent communication skills in English and Bangla (both written and verbal).
∎ Strong organizational skills with the ability to handle multiple tasks and deadlines.
∎ Problem-solving abilities to assist clients with complex cases.
∎ Strong attention to detail and accuracy.o Proficiency in MS Office (Word, Excel, Outlook).
∎ Customer service-oriented, with the ability to handle client queries patiently and professionally.
∎ Other Requirements:
∎ Ability to work in a fast-paced environment.
∎ Proactive and self-motivated attitude.
∎ Strong interpersonal skills to interact with clients and embassy personnel.
∎ Professional appearance and behavior.

Responsibilities & Context:
∎ Client Consultation: Provide professional visa consultation services to clients regarding application requirements, processes, and timelines.
∎ Application Processing: Assist clients in preparing and submitting visa applications, ensuring all required documents are accurate and complete.
∎ Documentation Review: Verify client documentation to ensure compliance with visa regulations and provide recommendations to improve the chances of approval.
∎ Communication with Embassies/Consulates: Liaise with embassies, consulates, and relevant government agencies to obtain the most up-to-date visa requirements and to follow up on submitted applications.
∎ Problem Solving: Resolve any visa-related issues or client concerns, ensuring a smooth application process.
∎ Follow-up: Keep clients informed of the progress of their applications and notify them of any additional requirements or updates.
∎ Research & Updates: Stay informed of changes in visa regulations and policies across different countries and update clients accordingly.
∎ Customer Service: Provide excellent service to clients, maintaining a high level of professionalism and ensuring satisfaction.
∎ Record Management: Maintain organized records of client applications, correspondences, and visa outcomes.
∎ ARM Tours and Travel is a renowned provider of comprehensive travel solutions, offering tours, travel, and visa consultation services to clients across the globe. With a commitment to delivering exceptional customer service, we help individuals and businesses navigate complex visa processes and plan memorable trips.
∎
∎ Job Description:
∎ The Visa Counselor will play a key role in guiding clients through visa applications, ensuring smooth processing, and offering up-to-date advice on visa requirements and procedures for various countries. The ideal candidate should have excellent customer service skills and a thorough understanding of visa processes.
∎ Key Responsibilities:
∎ Client Consultation: Provide professional visa consultation services to clients regarding application requirements, processes, and timelines.
∎ Application Processing: Assist clients in preparing and submitting visa applications, ensuring all required documents are accurate and complete.
∎ Documentation Review: Verify client documentation to ensure compliance with visa regulations and provide recommendations to improve the chances of approval.
∎ Communication with Embassies/Consulates: Liaise with embassies, consulates, and relevant government agencies to obtain the most up-to-date visa requirements and to follow up on submitted applications.
∎ Problem Solving: Resolve any visa-related issues or client concerns, ensuring a smooth application process.
∎ Follow-up: Keep clients informed of the progress of their applications and notify them of any additional requirements or updates.
∎ Research & Updates: Stay informed of changes in visa regulations and policies across different countries and update clients accordingly.
∎ Customer Service: Provide excellent service to clients, maintaining a high level of professionalism and ensuring satisfaction.
∎ Record Management: Maintain organized records of client applications, correspondences, and visa outcomes.

Compensation & Other Benefits:
∎ Competitive salary and bonus structure.
∎ Opportunity for professional growth in the travel and tourism industry.
∎ Friendly and collaborative work environment.
∎ Health benefits and annual leave.
∎ Benefits:
∎ Competitive salary and bonus structure.
∎ Opportunity for professional growth in the travel and tourism industry.
∎ Friendly and collaborative work environment.
∎ Health benefits and annual leave.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

Application Process:

Interested candidates are invited to submit their updated resume along with a cover letter to [email protected] by 30 November'2024. Please include "Application for Visa Counselor" in the subject line of your email