Visa Consultant

Job Description

Title: Visa Consultant

Company Name: Smart Traveler Park

Vacancy: 6

Age: 20 to 30 years

Job Location: Dhaka (Kuril)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Airline, Travel Agent
• Freshers are also encouraged to apply.

• Bachelor/Honors
• Masters

• At least 1 year
• The applicants should have experience in the following business area(s): Airline, Travel Agent
• Freshers are also encouraged to apply.

• Age 20 to 30 years

• English Typing Speed 20-35 WPM
• Bangla Typing Speed 15-20 WPM

• Client Consultation: Conduct in-depth consultations with clients to understand their travel plans, purpose of visit, and assess their visa eligibility for various countries.

• Visa Requirement Expertise: Stay updated on the latest visa regulations, policies, and required documentation for a wide range of countries, including changes in application procedures and fees.

• Application Guidance: Provide clear and accurate guidance to clients on the specific visa type applicable to their travel, the step-by-step application process, and timelines.

• Documentation Assistance: Assist clients in gathering, organizing, and reviewing all necessary supporting documents (e.g., passports, photos, financial statements, invitation letters, travel itineraries) to ensure they meet embassy/consulate requirements.

• Form Completion: Help clients accurately complete complex visa application forms, ensuring all information is correct and consistent.

• Embassy/Consulate Liaison: Act as a primary point of contact between clients and relevant embassies, consulates, or visa application centers (VACs), including submitting applications, attending appointments (if required), and following up on application status.

• Problem Resolution: Address and resolve any issues or discrepancies that arise during the application process, such as incomplete documentation, rejections, or delays.

• Client Communication: Maintain regular and clear communication with clients, providing updates on their application status, explaining any challenges, and answering their queries promptly.

• Fee Management: Inform clients about visa fees, service charges, and any other associated costs, and ensure timely payment collection.

• Record Keeping: Maintain meticulous and confidential records of all client applications, communications, and relevant documents.

• Compliance: Ensure all visa applications comply with the latest immigration laws and regulations of the destination countries.

• Travel Advice (as applicable): Offer basic travel advice related to the destination country, such as health requirements or cultural nuances, that might impact the visa process.

• Performance bonus,Over time allowance
• Salary Review: Yearly
• Festival Bonus: 2