TOUR PACKAGE (Tour Manager)

Job Description

Title: TOUR PACKAGE (Tour Manager)

Company Name: Tours Packages Organizer

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Educated to a degree level in a related field will be an advantage
∎ Minimum of 3 years in Tours and Packages function

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Tour and Travel Agency, Hajj and Umrah Package, sales and marketing, Tour Package and Customer Service, Tour Packages
∎ The applicants should have experience in the following business area(s): Travel Agent, Tour Operator

Job Context:
∎ Travel Counselor (Tour Package)
∎ Design & Develop Foreign Tour Packages.
∎ Follow-up VISA Processing & Air ticketing.
∎ Communicate with Foreign Hotels.
∎ Building Relationship with Airlines.
∎ Sales support to achieve yearly target.
∎ Monitor Customer Services.
∎ Maintain all online marketing communications on social media, email, website etc

Job Responsibilities:
∎ Design, develop and promote tour packages
∎ Work on Product development
∎ Provide content for packages
∎ Provide content for write up and blogs
∎ Create proposals to tour operators, hotels
∎ Create proposal to prospective corporate clients.
∎ Develop tourism products and services.
∎ Strategic planning and implementation of travel products and itineraries for clients.
∎ Writing of press releases
∎ Attend seminars, conference on Travel and Tourism as a whole.
∎ Liaise vendors on services and transactions.
∎ Liaise with graphics team to produce attractive products / works for the website and social media.
∎ Provide support for Hajj / Umrah special desk deals
∎ Write & submit weekly Manager’s report on tasks.
∎ Insurance:
∎ Advising clients on the health insurance policy that suits there travel based on travel period.
∎ Customer Service:
∎ Call up clients as regards their request for travel services.
∎ Accompany clients to the Embassy / Visa submission centres.
∎ Call up clients when visas are ready.
∎ Provide necessary documents to Partners/Embassies/clients
∎ Contact clients after their trip especially those who patronized our department services: hotels, visa and packages.
∎ Offer complimentary visa advisory services to clients.
∎ Liaise with hotel on behalf of clients when need be (e.g. delay in flight, pick up services).
∎ Give client complimentary advice on choice of hotels, destinations or packages.
∎ Follow-up on visa processing and pick up the visa where necessary.
∎ Perform any other duties as may be assigned to you by your supervisor
∎ Maintain good working relationships with vendors.
∎ Assist clients in writing letters required for visa interviews
∎ Maintain good working relationships with vendors.
∎ Assist clients in writing letters required for visa interviews
∎ Processing payments and sending confirmation details to customers.
∎ Maintaining proper official records.
∎ Sorting out any issues that may arise with bookings or reservations.
∎ Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Providing support to customers who may need to amend or cancel a reservation.
∎ Respond to customer queries quickly for Fare search, Fare quote, Booking, Issuing, Re-issue, Cancellation, Void, Refunds, EMD.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Fluency in English is compulsory
∎ Ability to work in a multicultural, fast paced organization with flexible hours
∎ Strong problem solving and analytical skill

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Jun 2022

Company Information:
∎ 13 Jun 2022
∎ Tours Packages Organizer
∎ Address : Commercial Cove, House No. 56/C (5th Floor), Road No. 132, Gulshan-01, Dhaka
∎ Web : www.sanjaraviation.com
∎ Business : Sanjar Aviation Ltd. is a travel and tour agent, headed by some of the most re-known entrepreneurs in Bangladesh. It is a member of the ATAB society and also IATA approved. Our family of Sanjar consists of a group of hardworking people who give their all to ensure that our clients receive only the best service that we can possibly offer. We strongly believe that only hard work will pay off with great results and that is our work motto.

Category: Hospitality/ Travel/ Tourism

: Only Experienced Candidate Should Apply