Support Engineer

Job Description

Title: Support Engineer

Company Name: Green Surma Communication

Vacancy: 3

Age: Na

Job Location: Sylhet, Sylhet (Sylhet Sadar)

Salary: Negotiable

Experience:

Published: 2025-07-01

Application Deadline: 2025-07-10

Education:

    • Diploma in Engineering in Computer Science & Engineering


Requirements:

Skills Required: ISP related work,Networking,Optical Fiber Cables,Problem Solving,Router configuration,Team management

Additional Requirements:
  • Only Male

Required Skills:

  • Basic networking knowledge (IP addressing, subnetting)
  • Router configuration (Mikrotik / TP-Link / Tenda / Huawei routers)
  • Good knowledge of Microsoft Excel, Word, PowerPoint
  • Ability to work with Google Earth Pro / KMZ files
  • Basic understanding of Fiber cable & connectivity
  • Problem solving skill in Networking & ISP related issues
  • Teamwork & communication skill



Responsibilities & Context:
  • Monitor and troubleshoot network performance.

  • Basic understanding of fiber cable & connectivity.

  • Online client router configuration & technical support (from office).

  • Preparing reports & documentation (Excel, Word, KMZ).

  • Communicate with field teams & upstream providers.

  • Maintain network performance logs and incident records.



Job Other Benifits:
  • Mobile bill
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

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