Sr. Executive/Executive-Billing

Job Description

Title: Sr. Executive/Executive-Billing

Company Name: York Hospital Ltd.

Vacancy: 02

Age: 25 to 45 years

Job Location: Dhaka (Banani)

Salary: --

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Bachelor of Commerce (BCom)
• Master of Commerce (MCom)
• Bachelor of Business Administration (BBA)
• Master of Business Studies (MBS)

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Age 25 to 45 years

• Greet all patients and visitors courteously and professionally.

• Provide assistance by addressing inquiries, ensuring a welcoming and helpful environment.

• Accurately identify patients using their name, Hospital ID, and age or Date of Birth to ensure proper handling of accounts and services.

• Receive, verify, and sign for cash floats, keys, and relevant paperwork required to operate a payment station.

• Handle all patient telephone inquiries regarding assigned accounts, providing clear and helpful information.

• Review insurance payments to ensure accuracy and compliance with contractual agreements.

• Follow up with insurance companies to resolve discrepancies in payments when necessary.

• Inform patients of any outstanding payments and process transactions using the appropriate methods (cash, credit card, etc.).

• Prepare and issue invoices for services including registration, consultations, investigations, and pharmacy.

• Collect payments from patients and guide them through the process of receiving services once payment is completed.

• Ensure all money collected is properly declared and deposited with the authorized personnel.

• Maintain accountability for the safekeeping of the cash float at all times.

• Ensure that the point of payment remains neat, organized, and well-maintained.

• Operate and maintain payment equipment efficiently, reporting any malfunctions promptly to the appropriate department.

• Update cash flow spreadsheets, maintain accurate records of transactions, and run daily collection reports.

• Prepare reports and submit required documentation in a timely manner as directed by supervisors.

• Provide patients with information regarding the hospital’s medical services and applicable tariffs.

• Address and resolve patient queries and complaints promptly and professionally, escalating issues to supervisors when necessary.

• Any other duties assigned by the Management.