Service Excellence Technician
Job Description
Title: Service Excellence Technician
Company Name: Jeanologia
Vacancy: 1
Age: 24 to 28 years
Job Location: Dhaka
Salary: Tk. 30000 - 30000 (Monthly)
Experience:
Published: 2026-05-23
Application Deadline: 2026-06-20
Education:
- Bachelor of Science (BSc) in Mechanical Engineering, Electrical & Electronic Engineering
Requirements:
Skills Required:
Additional Requirements:
- Age 24 to 28 years
- Only Male
BSc in Electrical Engineering (specialization in electronics preferred, with basic mechanical knowledge).
Fresh graduates are encouraged to apply.
Strong English communication skills (written & spoken).
Problem-solver with initiative and eagerness to learn in a fast-paced environment.
Willingness to travel extensively to customer manufacturing facilities across the country.
Responsibilities & Context:
Check installation requirements and ensure proper setup of machinery.
Install Jeanologia technologies at customer facilities.
Diagnose and troubleshoot machinery issues remotely or on-site.
Repair and provide effective technical solutions to customers.
Record incidents in the company ERP and follow up until resolution.
Manage and update technical stock with the Customer Experience Department.
Conduct technical training sessions for customers’ staff.
Collect customer feedback/suggestions and share with relevant departments.
Support Service Excellence and Customer Experience teams with administrative tasks.
Provide technical assistance to the sales team as required.
Job Other Benifits:
- T/A,Mobile bill,Insurance
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Garments technician/Machine operator
