Senior Operations Assistant (Compliance)

Job Description

Title: Senior Operations Assistant (Compliance)

Company Name: International Organization for Migration (IOM)

Vacancy: Not specific

Job Location: Cox's Bazar

Employment Status: Contractual

Educational Requirements:
∎ Six years of working experience with secondary [high school] education; four years of working experience with Bachelor's degree.

Experience Requirements:
∎ At least 6 year(s)

Job Context:
∎ Reference Code: VN-09/2023/S-BD1
∎ Estimated Starting Date: As soon as possible
∎ Classification: G-6
∎ Type of Appointment: One Year Fixed Term (with possibility of extension)
∎ Unit: Movement Operations
∎ General Functions:
∎ Under the overall supervision of the Deputy Chief of Mission and the direct supervision of Senior Movement Operations Manager, the Operations Specialist (Compliance) is responsible for undertaking compliance activities, with the following duties and responsibilities:

Job Responsibilities:
∎ 1. Oversee and undertake compliance activities in an assigned area or areas, such as project monitoring and evaluation, training, youth services, project reporting, project support and/or protection.
∎ 2. In close coordination with the USRAP Oversight Officer in Washington, D.C., oversee monitoring and evaluation activities, including, if requested, planning monitoring and evaluation activities, designing monitoring and evaluation mechanisms, such as surveys, interview protocols and focus group topics, administering surveys, interviews and focus groups, analysing monitoring and evaluation data and reporting on data to relevant persons.
∎ 3. Oversee and plan training activities for Movement Operations staff members, including serving as a Training Focal Point for the Region in close coordination with the HR-Business Partner. Coordinate with management and staff members to identify training needs within the Region; plan, organize and administer trainings; support the delivery of trainings; learn to deliver, and deliver, trainings; report to the HR-Business Partner and Staff Learning and Development (SDL) at HQ on trainings that are held; and contribute as needed to the development of new training packages.
∎ 4. Provide support to management in relation to a wide range of special projects serving all pillars of Movement Operations in the Region as well as Movement Operations management and IOM Units that are outside of, but support, Movement Operations activities. In relation to project reporting, support management as needed with compiling information for reports and distributing reports within IOM Bangladesh for internal use.
∎ 5. Oversee protection activities related to vulnerable beneficiaries served by Movement Operations, such as children, the elderly, survivors of sexual and gender-based violence (SGBV), persons with disabilities, lesbian, gay, bisexual, transgender and intersex (LGBTI) persons and other marginalized individuals, including, if assigned, providing training on how to work with at-risk individuals, drafting Standard Operating Procedures (SOPs), tools and reference materials, monitoring the implementation of SOPs and tools, providing regular reports on at-risk cases, liaising with colleagues and partners on relevant issues, and analysing or completing documentation related to youth.
∎ 6. Administer the Transit Center Youth Services area, maintaining an environment that is conducive to the education of children and young adults. In this capacity, provide equal access to the Youth Services area for all children, arrange for adequate supervision during center hours, promote the center through visual materials and announcements, and ensure equipment and materials are available, appropriate, clean and safe for use by children.
∎ 7. Create and organize youth-themed recreation times and classes at the Transit Center using known educational content and curriculum in the language(s) of the children being served. Identify creative ways to deliver Transit Center-relevant lessons related to personal hygiene, environmental awareness and community health.
∎ 8. Work with Transit Center staff members to ensure that special attention is brought to the hygiene and consistent stocking of items used by children.
∎ 9. Provide regular reports on the work being accomplished to supervisors and team members.
∎ 10. Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR and Amadeus), as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA.)
∎ 11. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert Senior Movement Operations Manager or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
∎ 12. Perform such other duties as may be assigned.

Additional Requirements:
∎ Prior experience as a trainer or facilitator, working with youth or on protection-related issues is a distinct advantage.
∎ Strong interpersonal and communication skills. Ability to work under pressure with minimum supervision. Excellent computer skills - Word, Excel and Internet. Attention to detail and ability to organize.
∎ English is mandatory. Working knowledge of Bangla or locally spoken languages is an advantage.

Job Source: Online Job Posting.

Application Deadline: 29 Jan 2023

Company Information:
∎ 24 Jan 2023
∎ International Organization for Migration (IOM)
∎ Business : Inter-Governmental Agency and Specialized Agency to the United Nations

Category: NGO/Development


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