Senior Counselor (Australia & New Zealand))

Job Description

Title: Senior Counselor (Australia & New Zealand))

Company Name: StudyAra Ltd

Vacancy: 2

Age: 22 to 40 years

Job Location: Dhaka (Kalabagan)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Consulting Firms, Immigration and Education Consultancy Service, Overseas Companies, Educational Technology (Edtech) Startup

• Bachelor/Honors

• 2 to 4 years
• The applicants should have experience in the following business area(s): Consulting Firms, Immigration and Education Consultancy Service, Overseas Companies, Educational Technology (Edtech) Startup

• Age 22 to 40 years

Required Skills & Experience

• Minimum 2–5 years of experience in educational consultancy, student counseling, or admission processing for Australia and New Zealand.
• Strong knowledge of Australian and New Zealand university/college admission procedures and student visa requirements.
• Good understanding of Australian AQF, education pathways, regional study options, scholarships, and post-study work opportunities.
• Knowledge of New Zealand qualification pathways, institutions, scholarships, and post-study work opportunities will be an advantage.
• Strong understanding of current student visa requirements and genuine student requirements for Australia and New Zealand.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong counseling ability with patience, empathy, and a student-focused approach.
• Ability to manage multiple student cases and work efficiently under pressure.
• Proficiency in Google Sheets, Google Docs, MS Word, Excel, and PowerPoint.
• Fluent in English, both spoken and written.
• Additional language skills will be an advantage.
• Positive attitude, professional appearance, strong work ethic, and high ethical standards.
• Strong follow-up, relationship-building, and team-working skills.

Job Description

We are looking for an experienced and motivated Senior Counselor (Australia & New Zealand) to join our team. The successful candidate will guide students throughout their journey—from course and institution selection to admission, documentation, and visa processing—while providing professional and personalized counseling.

Key Responsibilities

• Provide one-to-one counseling to students regarding study options, course selection, and career pathways in Australia and New Zealand.

• Conduct consultations with students and guardians through in-person meetings, phone calls, WhatsApp, email, and social media.

• Assist students throughout the complete admission process, including university/college selection, application submission, SOP guidance, documentation, offer letters, and payment procedures.

• Guide students through Australian and New Zealand student visa processes, including financial, health insurance, and other relevant requirements.

• Maintain accurate, organized, and confidential student records and case files.

• Stay updated on university/college admission requirements, scholarships, visa regulations, immigration policies, and education sector developments in Australia and New Zealand.

• Build and maintain strong professional relationships with partner institutions, university representatives, and other stakeholders.

• Coordinate closely with the marketing, admission, visa, and operations teams to ensure smooth and timely processing of student applications.

• Regularly follow up with students and parents through calls, WhatsApp, email, and social media.

• Monitor application progress and ensure students receive timely updates at every stage.

• Achieve individual and team targets while maintaining professional and ethical counseling standards.

• Perform any other duties assigned by management to support overall organizational goals.

• Provident fund,Medical allowance,Mobile bill,Performance bonus,Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2