Executive - Front Desk (Reception)

Job Description

Title: Executive - Front Desk (Reception)

Company Name: StudyAra Ltd

Vacancy: 1

Age: 20 to 35 years

Job Location: Dhaka

Salary: Tk. 10000 - 20000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Educational Technology (Edtech) Startup

• Diploma
• Higher Secondary

• 1 to 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Educational Technology (Edtech) Startup

• Age 20 to 35 years
• Only Female

We are looking for a friendly, confident, and motivated Executive (front desk) to join our team. The successful candidate will be responsible for managing front-desk activities, communicating with students and guardians, handling inquiries, and supporting the sales and counseling team in achieving business targets.

Key Responsibilities

• Welcome and assist students, parents, visitors, and clients in a professional and friendly manner.

• Handle incoming phone calls, WhatsApp messages, emails, and social media inquiries.

• Provide basic information about our services, study destinations, courses, universities, admission procedures, and application processes.

• Identify potential students and convert inquiries into counseling appointments and applications.

• Follow up with prospective students and guardians through phone calls, WhatsApp, email, and social media.

• Maintain accurate records of leads, inquiries, appointments, follow-ups, and student information.

• Schedule appointments between students and counselors.

• Support counselors and admission officers with day-to-day administrative and communication tasks.

• Assist in preparing and organizing documents, forms, brochures, and other office materials.

• Promote the company's educational consultancy services and available study opportunities.

• Maintain strong relationships with students and parents and provide excellent customer service.

• Support the sales team in achieving monthly and individual enrollment targets.

• Coordinate with the counseling, admission, marketing, and operations teams to ensure smooth communication and service delivery.

• Maintain a clean, organized, and professional reception area.

• Perform any other duties assigned by management.

• Provident fund,Medical allowance,Mobile bill,Performance bonus
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2