Title: Sales and Service Engineer
Company Name: SMI Scientific Supply
Vacancy: --
Age: 20 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Bachelor`s degree from any reputable institute.
Diploma in Electrical or Electronic engineering.
Skills: Strong problem-solving, adaptability, interpersonal, and communication skills. Ability to work in a team and demonstrate leadership.
Career Highlights: Adequate knowledge of MS Office.
Personal Highlights: Hardworking, passionate, punctual, pious, sincere, honest, self-motivated, and capable of working under pressure.
Experience: 3 Years’ experience in laboratory instruments.
Workplace: Office and customer side.
Key Responsibilities & Context
Installation, maintenance, and service for laboratory instruments.
Conducting installation, commissioning, and operational training.
Troubleshooting, diagnosis, and repair of instruments.
Preparing and updating customer databases and providing monthly service reports to management.
Developing a strong company brand image through quality service.
Ensuring timely service and maintenance for clients.
Visiting prospective customer labs and following up with existing clients.
Coordinating with various internal teams (Management, QC, Procurement, etc.) to ensure smooth business growth.
Managing the procurement of spare parts and accessories.
Collecting and analyzing maintenance and service data for management.
Supporting and leading continuous improvement activities.
Finding new customers and building strong client relationships.
Performing any other tasks assigned by management.
Salary: Yearly review
Benefits: T/A, Tour allowance, Lunch facilities, and two festival bonuses. Other benefits as per company policy.