Restaurant Operations Manager (F&B Manager)
Job Description
Title: Restaurant Operations Manager (F&B Manager)
Company Name: Maya Corporation (BWPM & Farzi Café)
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Culinary school diploma or degree in food service management or related field
∎ Post Graduate in Hotel Management will get preferred.
Experience Requirements:
∎ 5 to 10 year(s)
Job Responsibilities:
∎ Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
∎ Anticipates and tracks operational and tactical risks and providing strategic solutions.
∎ Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management.
∎ Identifies trends and assess opportunities to improve processes and execution.
∎ Completes reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders.
∎ Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
∎ Preserve excellent levels of internal and external customer service
∎ Identify customers' needs and respond proactively to all of their concerns
∎ Respond efficiently and accurately to customer complaints
∎ Organize and supervise shifts
∎ Appraise staff performance and provide feedback to improve productivity
∎ Manage restaurant's good image and suggest ways to improve it
∎ Control operational costs and identify measures to cut waste
∎ Create detailed reports on weekly, monthly and annual revenues and expenses
∎ Train new and current employees on proper customer service practices
∎ Implement policies and protocols that will maintain future restaurant operations
∎ Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors.
∎ Controls operational expenses, budgeted food & beverage cost, Payroll and other related expenses
∎ Prepares inventories and supervises revised work schedule.
∎ Proposes & control menu policies, pricing of all regular outlets in close co-operation with the Executive Chef.
∎ Works closely with purchasing in regard of price and quality controls, market research and purchase strategy.
∎ Advises and controls stewarding in all matters relating to his department, cleaning schedules, washing procedures and consumption of detergent.
∎ Stays up to date on industry regulations, trends, and technology.
∎ Any other tasks as and when assign by the management.
Additional Requirements:
∎ Age 30 to 40 years
∎ Addressing operational concerns and issues, monitoring overall customer satisfaction
∎ Analyzing training needs/requirements
∎ Excellent interpersonal communication and organizing skills to coordinate project activities
∎ Ability to communicate with others effectively
∎ Ability to conduct research for special projects, respond timely inquiries, and present written/ oral briefings
∎ Ability to work with details and time-sensitive issues
∎ Good decision-making skills and response to high-pressure situations
∎ Proven customer service experience as a manager
∎ Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
∎ Familiarity with restaurant management software's
∎ Strong leadership, motivational and people skills
∎ Acute financial management skills
∎ Ability to build consensus and relationships among managers, partners, and employees
∎ High level of language proficiency (English and Bengali-both verbal and written).
∎ Skills Required: Excellent organizational and leadership skills, Hard Worker, Hotel/ Restaurant Management, Presentation Skill
∎ Experience may be considered equivalent if experience demonstrated increased depth and breadth of responsibility
∎ A Project Management Professional (PMP) certified by the Project Management Institute (PMI) can be used in lieu of the educational requirements
∎ The applicants should have experience in the following business area(s): Hotel or Hospital or other Hospitality sector
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Apr 2021
Company Information:
∎ 23 Mar 2021
∎ Maya Corporation (BWPM & Farzi Café)
∎ Address : ANZ Huq 11 Square (2nd Floor), Plot# 01 Block-H Road# 11 Banani, Dhaka-1213.
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 22nd Apr 2021
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