Job Description
Title: Restaurant Manager
Company Name: Bheja Fry
Vacancy: 01
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Job Responsibilities:
∎ Coordinate daily Front of the House and Back of the House restaurant operations
∎ Deliver superior service and maximize customer satisfaction
∎ Respond efficiently and accurately to customer complaints
∎ Regularly review product quality and research new vendors
∎ Organize and supervise shifts
∎ Appraise staff performance and provide feedback to improve productivity
∎ Estimate future needs for goods, kitchen utensils and cleaning products
∎ Ensure compliance with sanitation and safety regulations
∎ Manage restaurant's good image and suggest ways to improve it
∎ Control operational costs and identify measures to cut waste
∎ Create detailed reports on weekly, monthly and annual revenues and expenses
∎ Promote the brand in the local community through word-of-mouth and restaurant events
∎ Recommend ways to reach a broader audience (e.g. discounts and social media ads)
∎ Train new and current employees on proper customer service practices
∎ Implement policies and protocols that will maintain future restaurant operations
Additional Requirements:
∎ Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
∎ Proven customer service experience as a manager
∎ Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
∎ Familiarity with restaurant management software, like 3s
∎ Strong leadership, motivational and people skills
∎ Acute financial management skills
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Jun 2023
Company Information:
∎ 9 May 2023
∎ Bheja Fry
Category: Hospitality/ Travel/ Tourism
:
