Reservation & Ticketing Officer
Job Description
Title: Reservation & Ticketing Officer
Company Name: Trip Beyond Fly
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor/ Master’s Degree
Experience Requirements:
∎ 3 to 5 year(s)
Job Responsibilities:
∎ Assisting and advising customers who may be choosing from a variety of travel options.
∎ Making reservations for customers based on their various requirements and budgetary allowances.
∎ Checking the availability of accommodation or transportation on the customers’ desired travel dates.
∎ Helping plan travel itineraries by suggesting local and international tourist attractions and places of interest.
∎ Processing payments and sending confirmation details to customers.
∎ Sorting out any issues that may arise with bookings or reservations.
∎ Selling and promoting reservation services.
∎ Answering any questions customers might have about the reservation process.
∎ Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Providing support to customers who may need to amend or cancel a reservation.
∎ Providing support for ticket Re-issue and refund.
∎ Fare Calculations & Quotations.
∎ Handling Group Bookings.
∎ Coordination with Embassies, Airlines, Hotels & Other Service Providers.
∎ Interpreting IATA and ATAB regulations.
∎ Monitoring ticket status.
∎ Manage Daily Official works.
∎ Ability to manage corporate clients through emails and other ways of communication.
∎ Deal with incoming emails including corresponding with local and overseas vendors.
Additional Requirements:
∎ Training on GDS systems such as Galileo, Amadeus , Sabre (Abacus).
∎ 3-5 years of travel agency experience .
∎ Experience working in sales or public relations, preferably in the hospitality or travel industries.
∎ Customer-service experience.
∎ Excellent written and verbal communication skills.
∎ Proficient on Bangla and English language.
∎ Multi-tasking and time-management skills, with the ability to prioritize tasks.
∎ Proficient in microsoft office suite.
∎ Data entry experience.
∎ Flexible working hours.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 Jun 2022
Company Information:
∎ 19 May 2022
∎ Trip Beyond Fly
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 18th Jun 2022
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