Regional Manager

Job Description

Title: Regional Manager

Company Name: Eco-Social Development Organization (ESDO)

Vacancy: 04

Age: At most 45 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• 8 to 10 years
• The applicants should have experience in the following business area(s): NGO

• Master’s degree in Finance, Economics, Business Administration, or related field

• 8 to 10 years
• The applicants should have experience in the following business area(s): NGO

• Age At most 45 years

• For highly experienced candidates, age may be relaxed

• Minimum 8–10 years of experience in Micro Finance sector

• At least 3–5 years in supervisory/management role

• Strong experience in field operations and branch management

• Strong leadership and team management skills

• Field-oriented problem-solving ability

• Good analytical and reporting skills

• Excellent communication and coordination ability

• Integrity and accountability

ESDO was established in 1988 with the aim of supporting poor and marginalized people affected by the devastating flood and gradually moving towards achieving a broader vision of achieving sustainable, secured, and resilient livelihoods for these poor and marginalized people through improving their overall sustainable development. For the last more than three and a half decades of its development journey, ESDO has set an outstanding example of a sustainable development model for the underprivileged communities of Bangladesh. ESDO has been working in the country's primarily unserved and underserved locations, nurturing a community-focused participatory approach and people's ownership. Consequently, the ESDO's working area has already established an enabling environment. We have made notable achievements in livelihood improvement, food security and nutrition, education, women's empowerment, health, the promotion of children's rights, adolescent and youth engagement, and the rights of ethnic minorities. During this long span, we have adapted to the changing situation and provided the most time-bound effective services, especially to the poor and disadvantaged people. Considering the government's development policies, we are currently implementing a considerable number of projects and programs, including a microfinance program, through a community-focused and people-centered approach to accomplish the government's development agenda and the Sustainable Development Goals (SDGs) of the UN as a whole. One of the most dynamic organizations, ESDO, is expanding its development interventions across 422 upazilas under 56 districts of Bangladesh, thereby reaching over 15.73 million impoverished and vulnerable individuals.

Eco-Social Development Organization (ESDO) is a leading national NGO in Bangladesh, working since 1988 to promote human dignity, social justice, and sustainable development. ESDO operates large-scale microfinance programmes nationwide with a strong focus on financial inclusion, digital transformation, and community empowerment.

Position Overview

ESDO is seeking a competent, results-oriented, and field-driven professional for the position of Regional Manager to oversee and strengthen Micro Finance operations at the regional level. The incumbent will ensure high-quality programme implementation, portfolio growth, compliance, and performance management across branches.

Key Responsibilities

• Lead and supervise Area and branch operations within the assigned region

• Ensure achievement of loan disbursement, recovery, savings mobilization, and outreach targets

• Maintain OTR ≥ 98% and PAR ≤ 5%

• Implement and monitor cluster-based digital MF system (SISTE, GIS tracking)

• Strengthen discipline, compliance, and anti-corruption measures

• Monitor performance of ZM, Branch Managers, AMs, and Field Officers

• Conduct regular field visits, audits, and performance reviews

• Identify operational gaps and ensure timely problem-solving

• Ensure proper implementation of organizational policies and MRA guidelines

• Prepare and submit regional performance reports to higher management

• Support staff development, training, and retention

Key Performance Indicators (KPIs)

• Portfolio growth and sustainability

• High recovery rate (OTR ≥ 98%)

• Controlled portfolio risk (PAR ≤ 5%)

• Savings growth and client outreach

• Staff performance and retention

• Digital system compliance

• Attractive and competitive salary package (negotiable)

• Performance-based incentives

• Provident Fund, Gratuity, Insurance

• TA/DA and field allowances

• Career growth opportunities within a leading national NGO