Receptionist / Front Desk Executive.

Job Description

Title: Receptionist / Front Desk Executive.

Company Name: NOVOCARE HOSPITALS

Vacancy: --

Age: Na

Job Location: Dhaka (Jurain)

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Bachelor/Honors

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• The applicants should have experience in the Hospital sector.

• Additional Requirements

• Experience in a medical office or hospital environment.

• Knowledge of medical terminology

• Strong knowledge of about Billing & Front Desk system.

• Computer & Software operating mandatory.

• Greet and welcome patients and visitors in a friendly and professional manner.

• Manage patient check-in and check-out processes efficiently.

• Answer and direct phone calls, emails, and inquiries promptly and accurately.

• Schedule and confirm patient appointments, ensuring efficient clinic flow.

• Maintain accurate patient records and update information as needed.

• Provide information about hospital services, policies, and procedures.

• Guide patients through the test preparation process

• Maintain a clean and organized reception area.

• Collaborate with medical staff and other departments to ensure seamless patient experience.

• Generate and process patient bills accurately and efficiently.

• Collect and process patient payments, including cash, credit card, and online transactions.

• Assure that patient information records are appropriately filled.

• Record payments received to appropriate log.

• Post payments received to appropriate patient's account.

• Follow up on outstanding invoices and manage accounts receivable.

• As per Company policy.