Receptionist / Front Desk Executive

Job Description

Title: Receptionist / Front Desk Executive

Company Name: Fame Group.

Vacancy: 01

Age: 25 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years

• At least 2 years

• Age 25 to 35 years
• Only Female

• Strong communication and interpersonal skills.

• Organizational and multitasking abilities.

• Proficiency in office management software (e.g., MS Office).

• Ability to remain calm and professional under pressure.

• Attention to detail and problem-solving skills.

A Receptionist or Front Desk Executive is the first point of contact for visitors and clients, playing a critical role in creating a positive impression of the company. Their job responsibilities typically include the following:

• Warmly greet visitors, clients, and employees as they arrive.

• Provide them with necessary information and direct them to the appropriate person or department.

• Maintain a tidy and welcoming reception area.

• Answer and screen incoming phone calls professionally.

• Direct calls to the relevant department or staff member.

• Handle inquiries and resolve customer issues or forward them to the concerned departments.

• Schedule appointments, meetings, and conference room bookings.

• Coordinate meetings and assist with visitor arrangements such as transportation, refreshments, etc.

• Manage calendars for executives if required.

• Maintain a visitor logbook, issue visitor passes, and ensure proper security protocols.

• Inform relevant personnel of visitor arrivals.

• Coordinate with security for any visitor access issues.

• Address any customer or client concerns promptly.

• Provide accurate information about the company’s services or products.

• Ensure high-quality service standards are met.

• Performing any other jobs as assigned.