Experience
- 2 to 3 years
- The applicants should have experience in the following business area(s): Clinic, Diagnostic Centre, Hospital
Education
- Master of Business Administration (MBA)
- Bachelor/Honors
- Masters
Requirements
- 2 to 3 years
- The applicants should have experience in the following business area(s): Clinic, Diagnostic Centre, Hospital
Additional Requirements
- Age 25 to 35 years
Having more than 2 years experience in Hospital/Diagnostic center.
Should have enough knowledge about different investigation and procedures.
Basic Computer Knowledge, Patient and doctors handling capacity.
Dealing with patient referrals.
Ability to work in 3 shifts [Male] & 2 Shift [Female].
Enough knowledge in Computer Handling.
Have knowledge in MS-Office.
Effective interpersonal skills with all levels of people.
To have excellent written and verbal communication skill.
Working experience in Call Center/Customer care will be given preference.
Responsibilities & Context
Responsible for Patient Bill.
Responsible for undertaking admission and discharging procedures.
Ability to handle clients and satisfy them with the set service policies of the organization.
Should be able to understand prescription.
Development of new clients and maintain good relationship with existing clients.
Prepare report as required by Departmental head and team leader. Managing of Front Desk Operations.
Attending calls on the reception.
Visitor management.
Co-ordinate for Interviews
Handling courier inward/outward
Provide correct information to the clients over phone.
Provide information to patients and visitor as required