Manager (Ticket Reservation & Visa Marketing)

Job Description

Title: Manager (Ticket Reservation & Visa Marketing)

Company Name: Right Air Aviation

Vacancy: 03

Job Location: Dhaka (Paltan)

Employment Status: Full-time

Educational Requirements:
∎ BBA or Degree (If Have Experience Educational Background Can Consider).

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ Right Air Aviation, a sister concern of Right Travels & Tours Ltd, is a pioneer in the domestic and international tourism industry in the Bangladeshi market. With a specialization in religious and student group tours, our dedication and years of experience with an ongoing pursuit of excellence have earned us an advantageous position in this sector. We are truly humbled by the trust and love of our customers, which is steadily growing over 16 years.
∎ We are looking for a Young, Energetic, Target Oriented, qualified and ambitious candidates to join our team and support the day-to-day activities of the ticketing and visa processing.
∎ To succeed in this role, you must be skilled at building and maintaining relationships with clients and work to provide exceptional customer service to clients. You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
∎ Job Location: Noyapolton, Dhaka.

Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic & International)
∎ Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations
∎ Dealing with customer complaints and requests effectively and courteously
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous
∎ Experience of handing IATA will be advantageous
∎ Any other duties assigned by the Management.

Additional Requirements:
∎ Both males and females are allowed to apply

Salary: Tk. 10000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly.
∎ Festival Bonus: 2.
∎ Tiffin Allowance.
∎ Opportunity to travel.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 13 Oct 2022

Company Information:
∎ 13 Sep 2022
∎ Right Air Aviation
∎ Address : 36 Purana paltan line. Vip Road, 8Th floor

Category: Hospitality/ Travel/ Tourism