Information Management Manager

Job Description

Title: Information Management Manager

Company Name: Eco-Social Development Organization (ESDO)

Vacancy: 01

Age: Na

Job Location: Cox`s Bazar (Teknaf, Ukhia)

Salary: Tk. 90000 (Monthly)

Experience: --

Published: 2026-07-16

Application Deadline: 2026-07-23

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Context

Eco-Social Development Organization (ESDO) started its journey in 1988 with a noble vision to stand in solidarity with the poor and marginalized. Being a people` centered organization, ESDO envisioned for a society which will be free from inequality and injustice, a society where no child will cry from hunger and no life will be ruined by poverty. Near about three decades of relentless efforts to make this happen, ESDO has embraced new grounds and opened up new horizons to help the disadvantaged and vulnerable people to bring meaningful and lasting changes in their lives. During this long span, ESDO has adapted with the changing situation and provided the most time-bound services especially for the poor and disadvantaged. A community focused and people centered approach has been adapted by ESDO while consideration was given to the national policy and Sustainable Development Goals (SDGs) as its guiding principle. ESDO is one of the most dynamic organizations expanding its development interventions across 422 upazilas under 56 districts of Bangladesh covering over 10 million poor and vulnerable people.

ESDO is going to implement a UNICEF-supported project titled “Provide quality, inclusive skills development and Myanmar Curriculum STEM education for adolescent learners aged 15-18, and portable skills training for education volunteers in Cox's Bazar” in Rohingya camps of Ukhia, Cox’s Bazar. The project aims to improve access to quality foundational literacy numeracy (FLN), trade skills, employability skills, leadership skills, entrepreneurship training, STEM Education and portable skills opportunities for Rohingya adolescents and youth through multi-Purpose Centers (MPCs), Science & IT Labs, and SKILFO-based portable skills interventions.

The Information Management Manager is the senior MEAL and data leadership position for the project and carries overall accountability for monitoring, evaluation, accountability, and learning (MEAL), data system, reporting and knowledge management across the project. The position leads to the operationalization of the Result Framework, ensures data quality and integrity, drives evidence into programme decision-making, prepares periodic performance reports for UNICEF, and coordinates with the Third-Party Monitoring (TPM) arrangements and the Education Sector on collective reporting including the 5W. S/he will ensure the establishment and maintenance of robust information management systems, data quality assurance mechanisms, dashboards, beneficiary databases, and reporting platforms to support evidence-based decision-making. In a project delivered across multiple camps, learning facilities, and cross-sectoral partners, this position ensures that what is reported reflects what has actually happened, and that what has been learned actually shapes what happens next.

The position directly supervises the Skills Development Monitoring and Data Associate, Knowledge Management Officer and collaborate strongly with all program units to ensure that the results are achieved in time.

Reporting to: Direct reporting to Skills Development Technical Lead (ESDO) with dotted reporting to Head of MEAL (ESDO, Head Office based).

Job Responsibilities

A. Information Management and Data Systems Leadership

• Lead the establishment and continuous improvement of the project's information management architecture, including beneficiary databases, learner and volunteer tracking systems, attendance and assessment records, community feedback data flows, and Result Framework dashboards.

• Design and maintain data collection, verification, storage, analysis, and reporting workflows so that data moves reliably from the field to reporting.

• Ensure digital data collection tools are configured, deployed, and used effectively across the project team, with appropriate offline-online functionality for camp-based data collection.

• Establish data governance, quality assurance, and information security protocols.

B. Result Framework Operationalization and Data Quality Assurance

• Operationalize the project's Result Framework, ensuring every indicator has a defined means of verification, data source, collection cadence, disaggregation standard (by sex, age, and disability where applicable), and responsible person.

• Lead Data Quality Assurance mechanisms across the project including routine verification, validation, spot checks, and consistency reviews between field records, database entries, and reported figures.

• Ensure that each indicator of the Result Framework is on track in time and achieves their results within the project period to ensure quality achievement to donors to ensure project continuation.

• Lead data audits and ensure that the corrective action processes are triggered promptly when data discrepancies are identified, with documented resolution for audit and donor review

C. Knowledge Management and Learning

• Establish and maintain systems for knowledge management, documentation, and organizational learning across the project, in coordination with the Knowledge Management Officer.

• Ensure lessons learned, best practices, success stories, and evidence products are generated, curated, and shared with programme colleagues, ESDO Head Office, UNICEF, sector partners, and other stakeholders.

• Institutionalize learning reviews, reflection sessions with program and other stakeholders, and after-action reviews at defined intervals so that evidence flows back into programme adaptation.

• Promote a culture of evidence-based decision-making across the project team.

D. Data Visualization, Analysis, and Information Products

• Lead the development of dashboards, scorecards, infographics, maps, and other data visualization products that make performance visible to programme leadership, ESDO Head Office, and UNICEF.

• Produce analytical reports, management briefs, and presentations that translate data into insights and options for the Skills Development Technical Lead and other decision-makers.

• Ensure information products are accessible, user-friendly, and appropriate for the intended audience, whether senior management, field teams, community representatives, or external partners.

• Support donor visits, programme reviews, evaluations, and strategic planning with evidence-based products

E. Coordination, Reporting, and Data Protection

• Represent the project in Education Sector information management and MEAL forums and lead the submission of Education Sector 5W reports and other sector-level reporting.

• Collaborate with UNICEF Information Management colleagues on joint data sharing, sector-wide analysis, inter-agency data harmonization, and UNICEF's Programme Monitoring Report and Partner Reporting Portal submissions.

• Facilitate Third-Party Monitoring (TPM) arrangements commissioned by UNICEF, ensuring access to project sites, learners, records, and staff, and translating TPM findings into practical programme adjustments for the Skills Development Technical Lead and programme colleagues.

• Lead the preparation and quality assurance of the Quarterly Progress Report and coordinate its submission alongside quarterly liquidation with the Admin and Finance Manager.

• Ensure data protection, confidentiality, and ethical data management standards are applied consistently across all internal and external data sharing, particularly for sensitive learner, safeguarding, and community feedback data.

• Support compliance with UNICEF reporting requirements and organizational standards while supporting donor reporting, ensuring periodic monitoring reporting, management updates reporting and program records.

F. Capacity Building and Technical Support

• Provide technical guidance to project staff, field teams, and volunteers on data collection, monitoring tools, data quality standards, and reporting requirements to maintain uniform standards and coherency across the data architecture of the project.

• Conduct capacity-building sessions on information management systems, digital data collection, and MEAL fundamentals across the project team (especially using lower configuration technologies in hard-to-reach communities).

• Support field colleagues in the effective use of digital data collection platforms and dashboards, so that data literacy becomes part of the operating culture.

• Involve adolescents in the data collection and information dissemination process through using Adolescent Action Group (AAG).

G. Team Leadership and Cross-Functional Coordination

• Directly supervise the Skills Development Monitoring and Data Associate, set clear expectations and deliverables, and ensure quality-assured data flows from the field monitoring function into the reporting cycle.

• Directly supervise the Knowledge Management Officer on knowledge management deliverables, ensuring documentation of best practices, case studies, success stories, and evidence products is aligned with the project's data and MEAL flow.

• Provide technical guidance to the Science and IT Lab Field Assistant on the collection, management, and reporting of data related to Science and IT Lab access, utilization, learner participation, and session records, so that Output-level data on laboratory operations is captured with quality and consistency.

• Facilitate coordination between programme, information management, and field teams on any other data related activities and reporting.

H. Safeguarding, Accountability, and Other Responsibilities

• Uphold PSEA, Child Safeguarding, AAP, ESRM, and anti-fraud standards across every information management and data activity, including the ethical and confidential handling of participant data

• Support internal audits, UNICEF spot checks, HACT assurance activities, donor missions, and evaluations with credible, well-documented evidence.

• Any other duties assigned by the Skills Development Technical Lead or Head of MEAL in the interest of the project and its participants.

As per project allocation and organizational policy.