Immigration Counsellor

Job Description

Title: Immigration Counsellor

Company Name: Open Window

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Service, Customer Support through Phone, Customer Support/ Client Service
∎ Skills Required: , Microsoft Office Applications
∎ Skills Required: Computer skill, Good communication skills, leadership and negotiation

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Meet and greet existing, new and potential customers (both individual and corporate) in the office in an efficient and professional manner.
∎ Provide excellent customer service and ensure timely and precise information to the customer, ensuring customer satisfaction.
∎ Handle all types of customer queries.
∎ Build a strong relationship with the customers.
∎ Facilitate and coordinate the closing processes relating to buy, sale and documentation of property units with the customers, on behalf of the Company.
∎ Follow up inbound customer enquiries to convert business leads to appointments.
∎ Outbound calls to customers or leads.
∎ Closely interact with customers to determine and serve their property needs.
∎ Perform day-to-day operations in the customer service department
∎ Maintain strict confidentiality about customer information, as required.
∎ Coordinate with other internal functions to ensure timely and efficient deliveries of customers' service needs.
∎ Any other task as and when assigned by the Company from time to time.

Additional Requirements:
∎ Age 24 to 35 years
∎ Only females are allowed to apply
∎ Only females are allowed to apply
∎ Excellent Bengali & English Communication Skill especially client handle, official work & formal emails.
∎ Should have good communication and computer knowledge.
∎ Smart, well dressed, organized, presentable and well mannered.
∎ Should have eligibility to work under pressure.
∎ Must have excellent phone manners and a lot of patience.
∎ Excellent Communication skill.

Compensation & Other Benefits:
∎ Performance bonus
∎ Festival Bonus: 2
∎ Lunch Facilities

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 Aug 2023

Company Information:
∎ 22 Jul 2023
∎ Open Window
∎ Address : Space:24, 4th Floor, Muktobangla Shopping Complex, Mirpur-1, Dhaka-1216

Category: Research/Consultancy

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