Front Desk Officer
Job Description
Title: Front Desk Officer
Company Name: Hotel Valley Garden
Vacancy: 02
Job Location: Sylhet
Employment Status: Full-time
Educational Requirements:
∎ Diploma or Bachelor in Hotel Management
∎ Graduate any discipline (Business Graduate will be preferred)
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following business area(s):
Hospital, Hotel
Job Responsibilities:
∎ Provide customers service with Hotel suggestions and information sources, such as holiday packages, policy, and restrictions.
∎ Contact customers or Hotel purpose to advise them about product promotions or activities.
∎ Prepare Sales report.
∎ Other necessary jobs as deemed by the Supervisors.
∎ Keeping up to date with market trends and new developments utilizing information for business improvement
∎ Funnel maintain
∎ Take a look on Road Map, Specification, Technical Comparison, and Features & Benefits
∎ Collect update information about market (Product Price, Price Comparison, Market demand).
∎ Work to grow channel Business (By regular visiting, educate channel, new partner enrollment & follow-up
∎ Handle Stock - Keep stock as per market demand & Stock sellout
∎ Follow-up daily sales
∎ Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
∎ Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
∎ Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
∎ Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.
∎ Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
∎ Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
∎ Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.
∎ Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.
∎ Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.
∎ Coordinate with laundry department and assist to clean guestrooms.
Additional Requirements:
∎ Age 22 to 35 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Front Desk, Office Assistant, Personal Secretary, Office Manager, Executive Assistant
∎ Must speak, read. Write, and understand the primary language used in the workplace.
∎ Must be able to speak and understand the primary language used by the guests who visits the hotel.
∎ Experience: Previous hotel-related experience desired.
∎ Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion.
∎ Person who knows the Nice Hotel Software, He/ She get the preference.
∎ Applicants must have experience in this position, otherwise no application will be accepted
Salary: Negotiable
Compensation & Other Benefits:
∎ As a Hotel Management Rule
Application Deadline: February 26, 2020
Company Information:
∎ Hotel Valley Garden
∎ Address : Sobhani Ghat, Sylhet, Bangladesh.
∎ Web : www.hotelvalleygarden.net
∎ Business : Hotel Valley Garden is a new 3 star rated hotel launched on 25th May 2012 in the Holy city Sylhet with 40 rooms modern , technologically international standard hospitality. We provide the best services to our Honorable guests by high quality professionals and skilled team.
Category: Hospitality/ Travel/ Tourism
Read Before Apply: Applicants must have experience in this position, otherwise no application will be accepted
Source: bdjobs.com
Deadline Expired on 26th Feb 2020
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