Job Description

Title: Front Desk Executive

Company Name: Fiber @ Home Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduate from any discipline preferred from UGC approved top ranked educational institute
∎ Skills Required: Customer Handling, Customer Support, Good communication skills, Good in english

Experience Requirements:
∎ 1 to 4 year(s)
∎ The applicants should have experience in the following area(s): Receptionist/ Front Desk
∎ The applicants should have experience in the following business area(s): Telecommunication
∎ Freshers are also encouraged to apply.

Job Context:
∎ The purpose of this job is to serve visitors, clients and employees as the initial point of
∎ contact, thus ensuring smooth and efficient guidance within the organization.
∎ Besides, also expected to handle some administrative activities including receiving shipments, and filing and organizing documents

Job Responsibilities:
∎ Receive all kind of internal & external calls.
∎ Answer telephone, screen and direct calls courteously.
∎ Deal with queries from the public and customers politely.
∎ Keep updated record of emergency phone numbers such as Fire Brigade, WASA, DESCO,RAB, police.
∎ Maintain tidiness of the reception area.
∎ Maintain visitor pass.
∎ Guide visitors to the concern person after checking his/her presence in office with the
∎ consent of his/her.
∎ Resolve visitor crisis quickly, efficiently & courteously.
∎ General administrative and clerical support.
∎ Receive and disburse all types of domestic and international couriers, documents to the
∎ right person and keep proper record of it.
∎ Any other tasks assigned by the line manager

Additional Requirements:
∎ Age 20 to 26 years
∎ Both males and females are allowed to apply
∎ Age 20 to 26 years
∎ Both males and females are allowed to apply
∎ Capable of working under pressure
∎ Should have computer knowledge, emailing
∎ Well conversant in English & Bangla, have good telecom manner
∎ Smart and well mannered
∎ Mindset to work longer hours

Salary: Negotiable

Compensation & Other Benefits:
∎ Profit share, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Jan 2024

Company Information:
∎ 24 Dec 2023
∎ Fiber @ Home Ltd.
∎ Address : House # 7/B, Road # 13, Gulshan-1, Dhaka-1212
∎ Business : Fiber @ Home Ltd. is the company which acquired the NTTN (Nationwide Telecommunication Transmission Network) & ITC (International Terrestrial Cable ) license, issued by the GOB. Fiber @ Home has been formed with the professionals and financial backing from leading telecommunication entrepreneurs of the country and in the venture of laying out fiber optic network to cover Bangladesh and beyond with a view to facilitate our ever expanding telecommunication sector. This fiber optic network will eventually become the major backbone for all kinds of telecommunications and electronic entertainment services that we are enjoying these days.

Category: Receptionist/PS

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Source: bdjobs.com

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