Title: Executive/Sr Executive – BPO
Company Name: Nifty IT Solution Limited
Vacancy: 1
Age: At most 38 years
Job Location: Dhaka (Kawran Bazar)
Salary: Tk. 50000 - 50000 (Monthly)
Experience:
Relevant experience in the BPO/outsourcing sector.
Practical experience in Bookkeeping, AP/AR, Financial Report Analysis, Tax, Compliance, Risk Management, and Business Analysis.
Proven ability to manage, guide, and develop team members.
Strong sense of ownership and accountability for assigned work and outcomes.
Ability to work independently and make wise, sound business decisions.
Strong critical thinking, problem-solving, and decision-making skills.
Ability to work effectively under pressure and manage multiple priorities.
Experience managing US-based clients is preferred.
Strong proficiency in both written and spoken English.
Willingness to work the 2nd shift: 2:00 PM – 11:00 PM.
Manage, guide, and coordinate team members to ensure timely and quality delivery of client work.
Take full ownership of assigned clients, operations, deadlines, and deliverables.
Work independently and make sound business decisions without requiring constant supervision.
Monitor team performance, identify operational issues, and take appropriate corrective action.
Handle multiple priorities and maintain quality and productivity under pressure.
Manage client communication and ensure client requirements are understood and delivered effectively.
Review accounting and BPO work for accuracy, completeness, and compliance.
Support the team in Bookkeeping, AP/AR, Financial Report Analysis, Tax, Compliance, Risk Management, and Business Analysis.
Use Xero effectively for accounting and client operations.
Identify problems, analyze available information, and determine practical solutions.