Title: Executive/Senior Executive, Customer Care
Company Name: Alliance Hospital Limited
Vacancy: 4
Age: 20 to 28 years
Job Location: Dhaka
Salary: Tk. 20000 - 40000 (Monthly)
Experience:
Answer incoming telephone calls, assist callers, take messages and provide information.
Welcomes guest by greeting, answering questions, responding to requests.
Handle visitors in a proper and polite manners.
Cooperate with the employees of all departments.
Update and maintain information and program tracking.
Keep a record of visitors with name, address & contact number
Receiving customer queries and forwarding them to the concerned department.
Ensure the accountability for the safekeeping of the report float.
Provide information to the patients regarding medical services of the Hospital.
Keep front desk tidy and presentable with all necessary material.
| University | Percentage (%) |
|---|---|
| National University | 10.39% |
| University of Dhaka | 2.49% |
| Jagannath University | 1.55% |
| Daffodil International University (DIU) | 1.55% |
| Govt. Titumir college | 1.46% |
| Eden Mohila College | 1.42% |
| North South University | 1.29% |
| State University of Bangladesh | 1.25% |
| Dhaka International University | 1.20% |
| Dhaka College | 1.12% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 71.10% |
| 31-35 | 20.61% |
| 36-40 | 5.41% |
| 40+ | 2.06% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 14.38% |
| 20K-30K | 48.35% |
| 30K-40K | 35.25% |
| 40K-50K | 1.59% |
| 50K+ | 0.43% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 14.47% |
| 0.1 - 1 years | 9.66% |
| 1.1 - 3 years | 26.32% |
| 3.1 - 5 years | 19.45% |
| 5+ years | 30.10% |