Title: Executive/Senior Executive, Customer Care
Company Name: Alliance Hospital Limited
Vacancy: 4
Age: 18 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
· Answer incoming telephone calls, assist callers, take messages and provide information accordingly.
· Welcomes guest by greeting, answering questions, responding to requests.
· Handle visitors in a proper and polite manners.
· Keep a record of visitors with name, address & contact number.
· Receiving customer queries and forwarding them to the concerned department.
· Identify patient correctly by name, Hospital ID and age/ Date of birth for Delivery Report.
· Provide information to the patients regarding medical report services of the Hospital.
· Give proper information to the patient and Patient party.
| University | Percentage (%) |
|---|---|
| National University | 10.45% |
| University of Dhaka | 2.27% |
| Govt. Bangla College | 1.58% |
| Jagannath University | 1.58% |
| Daffodil International University (DIU) | 1.48% |
| Stamford University Bangladesh | 1.38% |
| Prime University | 1.38% |
| Bangladesh university | 1.18% |
| Govt. Titumir College | 1.18% |
| Jahangirnagar University | 1.18% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 65.88% |
| 31-35 | 26.04% |
| 36-40 | 5.92% |
| 40+ | 1.68% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 25.44% |
| 20K-30K | 55.03% |
| 30K-40K | 15.68% |
| 40K-50K | 3.06% |
| 50K+ | 0.79% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 10.16% |
| 0.1 - 1 years | 8.28% |
| 1.1 - 3 years | 21.70% |
| 3.1 - 5 years | 23.47% |
| 5+ years | 36.39% |