Executive/ Senior Executive ( Ticketing & Reservation )

Job Description

Title: Executive/ Senior Executive ( Ticketing & Reservation )

Company Name: TourismUs BD

Vacancy: 4

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Leadership, Strong analytical and communication skills, team work

Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s): Tour and Travel Agency, Airlines ticketing, Holiday Packages, hotel booking, study abroad, Tourism, Visa Consultancy, Visa Processing
∎ The applicants should have experience in the following business area(s): Immigration/Visa Processing, Tour Operator, Travel Agent
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Making reservations and issuing Airline Tickets to the customers.
∎ Respond to customer queries quickly for Fare search, Fare quote, Booking, Issuing, Re-issue, Cancellation, Void, Refunds, EMD.
∎ Keeping communication with the corporate clients and individual clients.
∎ Keeping updated knowledge of Airline's Promotional offers, Airline/ Travel notices and circulars and update the concerns accordingly.
∎ Keep the strong relationship with the Airlines & local suppliers. Coordination with Embassies, Airlines, Hotels & Other Service Providers.
∎ Have to find out all embassies visa requirement and deliver to customers accordingly.
∎ Assist applicants with documentation before applying for visa & providing other necessary documents to the valuable clients.
∎ Visa Form fill up and file ready to process for Visa & Counsel applicants regarding visa application.
∎ Checking the availability of accommodation or transportation on the customers' desired travel dates.
∎ Helping plan travel itineraries by suggesting local and international tourist attractions and places of interest.
∎ Ability to prepare Holiday Itineraries and Packages according to client's requirement.
∎ Maintain the group package, group ticket.
∎ Student & Immigration counseling.
∎ Promoting and marketing the business through social media and other platforms.
∎ All other duties as and when assigned by the management.

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Excellent communication skills. Multi-tasking and time-management skills, with the ability to prioritize tasks.
∎ Excellent knowledge on Galileo ,Sabre ,Amadeus & other GDS.
∎ Excellent knowledge and expertise on Online Ticketing/Reservation portal like Flight Expert, Share Trip etc.
∎ Must have knowledge about reissue, refund, reschedule, fare calculation and sub ID creation.
∎ Must have good command in English & Bengali (speaking and writing).
∎ Should have a positive approach, good manners, and responsible behavior
∎ Must have experience about MS Office, MS Excel, Power Point and Internet is compulsory
∎ A team player and a good communicator and capable to work under pressure
∎ Should be positive to extra working hour.

Salary: Tk. 15000 - 30000 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 Jul 2022

Company Information:
∎ 12 Jun 2022
∎ TourismUs BD

Category: Hospitality/ Travel/ Tourism

: Looking for individuals to work for an IATA agency with a minimum of 2 to 5 years of Advanced level experience on Tour & Travel related services.