Executive / Senior Executive , Customer Care

Job Description

Title: Executive / Senior Executive , Customer Care

Company Name: Alliance Hospital Limited

Vacancy: 4

Age: 18 to 25 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 4 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Bachelor/Honors

• 1 to 4 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Age 18 to 25 years
• Only Male

Answer incoming telephone calls, assist callers, take messages and provide information accordingly.

• Welcomes guest by greeting, answering questions, responding to requests.
• Handle visitors in a proper and polite manners.
• Keep a record of visitors with name, address & contact number.
• Receiving customer queries and forwarding them to the concerned department.
• Identify patient correctly by name, Hospital ID and age/ Date of birth for Delivery Report.
• Provide information to the patients regarding medical report services of the Hospital.
• Give proper information to the patient and Patient party.