Customer Support & Sales Executive

Bachelor's or Master’s degree in any discipline (preferred).Excellent communication skills in both English and Bangla.

Strong problem-solving and interpersonal skills.Strong problem-solving and interpersonal skills.

Basic understanding of SaaS products, digital marketing, or chatbot automation will be an advantage.

Ability to handle multiple customer inquiries professionally.

Sales-oriented mindset with a willingness to achieve targets.

Experience in customer support or sales will be preferred.

Freshers with the right attitude are also encouraged to apply.

Provide professional and timely technical support to customers via Chat, Email, and Live Demo Sessions.

Understand customer requirements and provide appropriate solutions.

Engage with potential and existing clients to understand their needs, demonstrate product value, and support sales inquiries.

Maintain accurate records of customer interactions and escalate priority issues to the development team when necessary.

Identify potential customers and generate sales opportunities.

Follow up with leads, prospects, and existing customers.

Convert inquiries into subscriptions and achieve sales targets.

Maintain positive customer relationships and ensure customer satisfaction.