Customer Service Associate & Sales Assistant (Super Shop)

Job Description

Title: Customer Service Associate & Sales Assistant (Super Shop)

Company Name: Lavender Convenience Store Ltd.

Vacancy: 10

Age: 18 to 28 years

Job Location: Dhaka (GULSHAN 1, GULSHAN 2, Shahzadpur)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

• At most 1 year
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Retail Store, Food (Packaged)/Beverage, Super store, Departmental store, Shopping mall, Bakery (Cake, Biscuit, Bread), Shop/Showroom
• Freshers are also encouraged to apply.

• HSC
• Bachelor/Honors

• At most 1 year
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Retail Store, Food (Packaged)/Beverage, Super store, Departmental store, Shopping mall, Bakery (Cake, Biscuit, Bread), Shop/Showroom
• Freshers are also encouraged to apply.

• Age 18 to 28 years

• Good interpersonal and communication skills.

• Positive attitude and customer-focused mindset.

• Willingness to work in a retail environment.

• Ability to work in a team as well as independently.

• Strong sense of responsibility and discipline.

• Ability to handle customers in a polite and professional manner.

• Punctual, reliable, and hardworking.

• Quick learner with a proactive attitude.

• Ability to work under pressure in a fast-paced environment.

• Provide excellent customer service ensuring a pleasant shopping experience.

• Greet and assist customers in a polite, professional, and well-mannered manner.

• Provide accurate information regarding products, pricing, and promotions.

• Handle customer inquiries, feedback, and complaints professionally and efficiently.

• Maintain high standards of customer service at all times.

• Contribute to achieving sales targets and store KPIs.

• Ensure proper product display, merchandising, and organized shelves.

• Monitor stock levels and report shortages or discrepancies.

• Assist in billing, cash handling, and POS operations when required.

• Maintain cleanliness, hygiene, and overall store presentation.