Consultant, Visa & Packages and Ticketing & Reservation

Job Description

Title: Consultant, Visa & Packages and Ticketing & Reservation

Company Name: Bengal Travel & Tours Limited, Chattogram Branch

Vacancy: 02

Job Location: Chattogram (Chattogram Sadar)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Excellent communication, Excellent presentation, MS Office Applications, team work

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Air Ticketing, Reservation/ Ticketing, ticketing and visa, tour packaging, Tourist visa processing
∎ The applicants should have experience in the following business area(s): Airline, Tour Operator, Travel Agent

Job Responsibilities:
∎ Visa & Packages:
∎ Handle domestic and international tour packages, and hotel bookings, and make international tour itineraries and costs.
∎ Diagnose the clients' specifications and wishes and suggest suitable travel packages or services.
∎ Maintain excellent relationships with suppliers and service providers to get the best deals and thereby increase the revenue on the files handled.
∎ Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.
∎ Participate in video shoots and live sessions, arranged by the marketing wing, whenever necessary.
∎ Prepare reports as required by management.
∎ Manage relationships with travel agencies.
∎ Sound knowledge in visa processing for different countries regarding tourist visas.
∎ Answering phones professionally, courteously, and promptly.
∎ Ticketing & Reservation:
∎ Manage the ticketing function for the Roundhouse, ensuring a high-performing ticketing service, maximizing revenue across all channels, and ensuring excellent internal communications flow with appropriate teams across the organization.
∎ Deliver a high level of customer service at all times including responding to inquiries from patrons regarding ticket needs, complaints, and other issues.
∎ Achieve sales volume and profit targets as assigned by different local and foreign airliners, retaining maximum commissions and expanding the bottom line. Achieve the incentive targets as set by various GDS systems, such as Sabre, Amadeus, and Galileo.
∎ Ensure timely customer support and feedback, making quotations doing reservations and ticketing for a corporate client, on-time preparation of daily sales, refund, and re-issue reports as required.
∎ Ensure on-time updates on the software booking information.
∎ Ensure that invoice is generated on time, payment made for IATA and other parties to keep continue our services.

Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 22 Dec 2022

Company Information:
∎ 12 Dec 2022
∎ Bengal Travel & Tours Limited, Chattogram Branch

Category: Hospitality/ Travel/ Tourism

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