Consultant for Investigation & Handling of Grievances

Job Description

Title: Consultant for Investigation & Handling of Grievances

Company Name: A Leading Multinational Development company.

Vacancy: 3

Job Location: Anywhere in Bangladesh

Employment Status: Full-time, Part-time, Contractual, Freelance

Educational Requirements:
∎ Bachelor of Law (LLB), Master of Business Administration (MBA), Bachelor degree in any discipline
∎ Skills Required: Data Analysis, Good communication skills, Report Writing

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Grievance Handling, Grievance Management, HR & Training, Training & Development
∎ The applicants should have experience in the following business area(s): Development Agency, NGO, Research Organization

Job Responsibilities:
∎ Assist to Supervisor to sort out the allegations and distribute the same to the respective investigator according to categories.
∎ Study the assigned Grievance letter thoroughly and prepare an investigation plan (When, Where and How) for investigating the allegations and share the immediate supervisor.
∎ Prepare a probable list of interviewees like complainer, alleged person, direct & indirect Witnesses/Participants/Beneficiaries).
∎ Prepare a questionnaire for each interviewee before and during investigation and visit the place of occurrence
∎ Take interview of the related persons maintaining high confidentiality and keep a written record with dates and signature as required & depending on the situation.
∎ Take interview of the line management staff for assessing their responsibilities and fact finding.
∎ Corroborate & cross-check all collected documents/evidences and statements for justifying the complaints at the end of each Enquiry Proceedings
∎ Prepare qualitative investigation report complying standard and submit final draft report to Supervisor maintaining quality at highest level and confidentiality.

Additional Requirements:
∎ Age at least 25 years
∎ Both males and females are allowed to apply
∎ Confidential Interviews are MUST
∎ The candidate MUST have Specific Experiences to apply.
∎ You MUST submit a cover letter along with CV and explaining in:
∎ * Why you consider yourself as a most suitable candidate for this position
∎ Please read carefully "MUST" requirements.
∎ You may forward the cover letter to the email: [email protected]

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Tour allowance
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Oct 2023

Company Information:
∎ 2 Sep 2023
∎ A Leading Multinational Development company.

Category: Research/Consultancy

: Experienced candidates are requested to apply.