Title: Communication Officer
Company Name: Luminedge Ltd
Vacancy: 01
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Make phone calls on a regular basis.
∎ Send text messages on a regular basis,
∎ Collect leads.
∎ Contact leads and collect information.
∎ Communicate with prospective clients over social media and respond to their queries
∎ Update database files with updated lead information.
∎ Must be goal/target oriented and able to maintain KPI.
∎ Submit daily, weekly, monthly, quarterly reports and every day lead updates.
∎ Maintain the secrecy of the database files as per NDA.
∎ Call the clients of Luminedge to provide updates.
∎ Maintain a professional business relationship with the clients.
∎ Support for different events of Luminedge.
∎ Handle customer inquiries and complaints through email and phone in a prompt manner.
∎ Provide customers with accurate information about Education and Migration Services.
∎ Participate in video shoots and live sessions, arranged by the marketing wing, whenever necessary
∎ Work closely with the business development team and the counseling team to follow-up and transfer leads
∎ Provide feedback on the efficiency of the customer service process.
∎ Any other tasks or responsibilities assigned by the authority
Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ Females are encouraged to apply
∎ Must be skilled in MS Excel, MS Word, Google Sheet, etc.
∎ Work Experience in Call Center, TeleSales, Telemarketing and direct sales will be given preference
∎ Work Experience in the overseas education consultancy agency will be given preference
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 May 2023
Company Information:
∎ 16 Apr 2023
∎ Luminedge Ltd
∎ Address : Luminedge Bangladesh, Luminedge Ltd.
Level 12, Gawsia Twin Peak, 743 Satmasjid Road, Dhanmondi 9/A, Dhaka, Bangladesh.
∎ Business : Luminedge Limited is the authorized Test Venue of The British Council-IELTS. Counselling , Academic and skilled migration visa process to Australia, UK, Canada, USA, NZ, IELTS Preparation Center, IELTS Registration Center, YLE, PTE, GRE, TOEFL Registration & Exam Center. Travel Agency.
Category: Education/Training
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Source: bdjobs.com