Client Support Associate

Job Description

Title: Client Support Associate

Company Name: Smart Start Bd Ltd

Vacancy: 4

Location: Dhaka (Mohammadpur)

Salary: Tk. 25000 - 30000 (Monthly)

Published: 25 Jan 2024

Education:
∎ IELTS (Preferred)

Requirements:

Responsibilities & Context:
∎ Fluent in English, both spoken and written, we're actively seeking a dedicated Client Support Associate to be the initial point of contact for our clients. Your role is absolutely vital in ensuring that inquiries are managed with care, professionalism, and efficiency. You will be communicating with Overseas Students from United Kingdom over WhatsApp and helping them with Lectures, Assessments, and Uploading them on the Portal. Requirements:
∎ - You will be dealing with British Nationals- exceptional English communication skills, both written and spoken, are non-negotiable.
∎ - Proficiency in using tools like Google Sheets, Microsoft Word, and PowerPoint is essential.Key Responsibilities:
∎ - Respond to client inquiries on WhatsApp with a friendly manner.
∎ - Keep precise records of client interactions and actions taken using Google Sheets.
∎ - Comprehend university assignments, study materials, and instructions thoroughly.
∎ Working Hours:
∎ - Based on UK time, from 4:00 PM to 12:00 AM Bangladesh time.About Us:
∎ Welcome to Smart Start Ltd, a rapidly growing company dedicated to delivering top-notch support services to our valued clients. Headquartered in Manchester, UK, we are expanding our team at the Bangladesh office.

Required Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Half Yearly

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Mohammadpur)

Company Information:
∎ Smart Start Bd Ltd
∎ Rd-12, PC Culture Housing, Mohammadpur

Address::
∎ Rd-12, PC Culture Housing, Mohammadpur

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Jan 2024

Category: Education/Training