Chief Admission Officer (Call Center)
Job Description
Title: Chief Admission Officer (Call Center)
Company Name: Mojaru Education & Technologies Limited.
Vacancy: 2
Age: 35 to 48 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 7 to 10 years
- The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Call Center, Educational Technology (Edtech) Startup
Published: 2025-10-08
Application Deadline: 2025-11-07
Education:
- Bachelor of Business Administration (BBA)
- Bachelor of Commerce (BCom)
- Master of Business Administration (MBA)
- Executive Master of Business Administration (EMBA)
Requirements:
- 7 to 10 years
- The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Call Center, Educational Technology (Edtech) Startup
Skills Required: CRM,Customer Relationship Management,Fast React,KPI Driven,Leadership
Additional Requirements:
- Age 35 to 48 years
Responsibilities & Context:
Job Responsibilities
As the Chief Admission Officer (Call Center), you will lead the company’s telesales and customer support operations. You will build and manage a high-performing, data-driven team focused on achieving conversion targets and delivering exceptional customer experiences. Key responsibilities include:
Manage daily call center operations including inbound/outbound calls, WhatsApp, SMS, and email communication.
Lead and coach telesales, customer service, and lead management teams.
Set and monitor daily, weekly, and monthly call targets, conversion rates, and KPIs.
Implement quality assurance (QA) processes, conduct regular feedback sessions, and evaluate agent performance.
Design and update call scripts, offers, and sales communication strategies.
Recruit, train, and develop new telesales agents and team leaders.
Coordinate with CRM and data teams for tracking, reporting, and improving the customer journey.
Present sales analytics, trends, and strategic recommendations to the CEO and senior management.
Improve operational efficiency by integrating new technologies such as Speech-to-Text AI, dialers, and chatbots.
Skills & Competencies
Strong leadership and team management skills.
Proven track record in achieving KPIs, conversion targets, and sales goals.
Expertise in call scripting, customer handling, and upselling techniques.
Proficiency in data-driven decision-making and performance analysis.
Experience with CRM, dialers, Google Sheets/Excel, and call center software.
Excellent communication and negotiation skills.
Ability to thrive in a fast-paced sales environment.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Education/Training
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.91% |
| East West University | 4.50% |
| University of Dhaka | 3.60% |
| Stamford University Bangladesh | 2.70% |
| Independent University, Bangladesh | 2.70% |
| Jagannath University | 2.70% |
| ASA University Bangladesh | 2.70% |
| Bangladesh University of Business and Technology | 2.70% |
| Uttara University | 1.80% |
| City University | 1.80% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 13.51% |
| 31-35 | 31.53% |
| 36-40 | 24.32% |
| 40+ | 30.63% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 5.50% |
| 20K-30K | 11.01% |
| 30K-40K | 22.02% |
| 40K-50K | 12.84% |
| 50K+ | 48.62% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 5.41% |
| 0.1 - 1 years | 2.70% |
| 1.1 - 3 years | 6.31% |
| 3.1 - 5 years | 0.90% |
| 5+ years | 84.68% |
