Catering Sales Manager
Job Description
Title: Catering Sales Manager
Company Name: Renaissance Dhaka Gulshan
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 4 year(s)
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Managing Sales Activities
∎ Manages sales efforts for the hotel including local corporate and social catering.
∎ Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
∎ Responds to incoming catering opportunities for the hotel.
∎ Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
∎ Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
∎ Closes the best opportunities for the hotel based on market conditions and hotel needs.
∎ Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
∎ Designs, develops and sells creative catered events.
∎ Maximizes revenue by up-selling packages and creative food and beverage.
∎ Manages catering sales revenue and operation budgets, and provides forecasting reports.
∎ Develops menus which drive sales.
∎ Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
∎ Participates in and practices daily service basics of the brand.
∎ Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
∎ Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.
∎ Providing Exceptional Customer Service
∎ Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
∎ Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.
∎ Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
∎ Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
∎ Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
∎ Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
∎ Performs other duties, as assigned, to meet business needs.
Additional Requirements:
∎ The ideal candidate should be a deal maker who is adept at consultative selling at the executive level and has a track record of sales accomplishments
∎ A track record of consistently exceeding sales quotas and targets over time
∎ Detail oriented
∎ Ability to multi-task
∎ Microsoft Office Suite experience
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Others benefit as per Marriott policy
Application Deadline: July 31, 2019
Company Information:
∎ Renaissance Dhaka Gulshan
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 31st Jul 2019
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