Case Management Officer (CMO), RAISE Project

Job Description

Title: Case Management Officer (CMO), RAISE Project

Company Name: South Asia Partnership-Bangladesh

Vacancy: 1

Age: At most 45 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 47700 (Monthly)

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor of Science (BSc)
• Masters

• Master’s Degree in Social Work/Social Welfare/Sociology/Psychology/Clinical Psychology/Educational Psychology/ Education/ Economics/Political science/ Anthropology/ Women & Gender studies/Business studies/ Development studies from any Govt. Approved University;

• More than one 3rd Division/Class in examinations will not be accepted;

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Age At most 45 years

• Training in Case Management, Counseling, Entrepreneurship Development will be treated as extra quality;

• Good operating skills of Microsoft Office (especially MS Word, MS Excel, MS PowerPoint) with software operation and reporting will be treated as essential skills; and

• Required to have excellent communication skills (written and verbal) in English & Bangla;

• Understanding and speaking the local language of the project area is an advantage;

• Proficiency in Online Data management tools is highly preferable.

• Experience Requirements: At least 5 years of relevant experience in Case Management/ Psychosocial Counseling/Information Management/Training management in the development organization.

Report to: Coordinator-RAISE Project

Work Station: Within SAP-Bangladesh`s catchment area; extensive field visit is required.

Assignment Duration: 05 Years (30 June 2026 and annually renewable based on performance and project funding).

Job Context

South Asia Partnership-Bangladesh (SAP-Bangladesh) is launching a project titled ‘Recovery and Advancement of Informal Sector Employment (RAISE)’ jointly financed by the Government of Bangladesh and Palli Karma-Sahayak Foundation (PKSF). The goal of the project is to provide services that can enhance earning opportunities for low-income urban youth, and urban youth impacted by COVID-19.

The RAISE project has been implementing across the country through selected Partner Organizations of PKSF. As a Partner organization of PKSF, SAP-Bangladesh will implement the RAISE project in its catchment area.

SAP-Bangladesh as a national NGO permitted to work all over Bangladesh for the public causes and interests. At present, the organization is implementing its program interventions in six Districts such as Dhaka, Manikganj, Sirajganj, Patuakhali, Barguna and Bagerhat. SAP-Bangladesh is seeking competent project management professionals under the RAISE project. The detailed Terms of Reference (ToR) of the positions are given below.

The Case Management Officer (CMO) will be responsible to enhance the quality of project implementation, maximize satisfaction of the project participants as well as stakeholders. The successful candidate will be accountable for the trainee’s enrolment process to employment with the support of other PIU staff.

Major Responsibilities

• Perform individual assessments through psychometric profiling and, identify potential program participants for Business Management Training (BMT) and Apprenticeship Program (AP);

• Provide individual and group counseling, assist in career planning assessing program participants’ needs, preferences & abilities and support them to succeed in their roles through close supervision, mentoring, and coaching and;

• Facilitate sessions in training/workshops/courtyard meetings and coordinate with other actors to ensure referral and the transfer of cases where RAISE does not have the capacity or specialized support;

• Enter and update data into Case Management System (CMS) software and analyze them according to the demand of PMU;

• Assist in organizing seminars, workshops, training, and other community mobilization programs;

• Assist in preparing monthly, quarterly, and half-yearly progress reports in time; and

• Perform any other tasks assigned by the management.

• Salary & Allowances: Consolidated Tk. 47,700/- (BDT Forty-seven thousand seven hundred) per month and other admissible benefits as per organization rules. (Inclusive of all applicable Tax as per the law of Bangladesh).