Case Management Officer (CMO)

Job Description

Title: Case Management Officer (CMO)

Company Name: BEDO

Vacancy: 1

Age: at most 45 years

Location: Bogura, Joypurhat ...

Experience:
∎ At least 5 years

Published: 2 Feb 2025

Education:
∎ Master’s Degree in Social Work/Social Welfare/Sociology/Psychology/Clinical Psychology/Educational Psychology/ Education/ Economics/Political science/ Anthropology/ Women & Gender studies/Business studies/ Development studies from any Govt. Approved University;
∎ More than one 3rd Division/Class in examinations will not be accepted;
∎ Training in Case Management, Counselling, Entrepreneurship Development will be treated as extra quality;
∎ Master’s Degree in Social Work/Social Welfare/Sociology/Psychology/Clinical Psychology/Educational Psychology/ Education/ Economics/Political science/ Anthropology/ Women & Gender studies/Business studies/ Development studies from any Govt. Approved University;
∎ More than one 3rd Division/Class in examinations will not be accepted;
∎ Training in Case Management, Counselling, Entrepreneurship Development will be treated as extra quality;

Requirements:

Additional Requirements:
∎ Age at most 45 years
∎ Good operating skills of Microsoft Office (especially MS Word, MS Excel, MS PowerPoint) with software operation and reporting will be treated as essential skills; and
∎ Required to have excellent communication skills (written and verbal) in English & Bangla;
∎ Understanding and speaking the local language of the project area is an advantage;
∎ Proficiency in Online Data management tools is highly preferable.
∎ Experience:
∎ At least 5 years of relevant experience in Case Management/ Psychosocial Counseling/Information Management/Training management in the development organization.
∎ Work Station: Naogaon, Bogura and Joypurhat district; extensive field visit is required.
∎ Assignment Duration: 05 Years (30 June 2026 and annually renewable based on performance and project funding).
∎ Good operating skills of Microsoft Office (especially MS Word, MS Excel, MS PowerPoint) with software operation and reporting will be treated as essential skills; and
∎ Required to have excellent communication skills (written and verbal) in English & Bangla;
∎ Understanding and speaking the local language of the project area is an advantage;
∎ Proficiency in Online Data management tools is highly preferable.
∎ Experience:
∎ At least 5 years of relevant experience in Case Management/ Psychosocial Counseling/Information Management/Training management in the development organization.
∎ Work Station: Naogaon, Bogura and Joypurhat district; extensive field visit is required.
∎ Assignment Duration: 05 Years (30 June 2026 and annually renewable based on performance and project funding).

Responsibilities & Context:
∎ Perform individual assessments through psychometric profiling and, identify potential program participants for Business Management Training (BMT) and Apprenticeship Program (AP);
∎ Provide individual and group counselling, assist in career planning assessing program participants’ needs, preferences & abilities and support them to succeed in their roles through close supervision, mentoring, and coaching and;
∎ Facilitate sessions in training/workshops/courtyard meetings and coordinate with other actors to ensure referral and the transfer of cases where RAISE does not have the capacity or specialized support;
∎ Enter and update data into Case Management System (CMS) software and analize them according to the demand of PMU;
∎ Assist in organizing seminars, workshops, training, and other community mobilization programs;
∎ Assist in preparing monthly, quarterly, and half-yearly progress reports in time; and
∎ Perform any other tasks assigned by the management.
∎ Reporting to: Project Coordinator
∎ Project Overview:
∎ BEDO is launching a project titled ‘Recovery and Advancement of Informal Sector Employment (RAISE)’ jointly financed by the Government of Bangladesh and Palli Karma-Sahayak Foundation (PKSF). The goal of the project is to provide services that can enhance earning opportunities for low-income urban youth, and urban youth impacted by COVID-19.
∎ The RAISE project has been implementing across the country through selected Partner Organizations of PKSF. As a Partner organization of PKSF, BEDO will implement the RAISE project in its catchment area.
∎ About BEDO
∎ Established in 1993, BEDO is a leading non-governmental organization with over 31 years of experience improving lives across Bangladesh. The organization has worked extensively in sectors such as health and nutrition, youth development, women empowerment, education, water and sanitation, climate change, food security, and microfinance. BEDO is seeking competent Case management Officer Professionals under the RAISE project.
∎ Position Overview:
∎ The Case Management Officer (CMO) will be responsible to enhance the quality of project implementation, maximize satisfaction of the project participants as well as stakeholders. The successful candidate will be accountable for the trainee’s enrolment process to employment with the support of other PIU staff; undertake any other tasks given by the BEDO Management.
∎ Major Responsibilities
∎ Perform individual assessments through psychometric profiling and, identify potential program participants for Business Management Training (BMT) and Apprenticeship Program (AP);
∎ Provide individual and group counselling, assist in career planning assessing program participants’ needs, preferences & abilities and support them to succeed in their roles through close supervision, mentoring, and coaching and;
∎ Facilitate sessions in training/workshops/courtyard meetings and coordinate with other actors to ensure referral and the transfer of cases where RAISE does not have the capacity or specialized support;
∎ Enter and update data into Case Management System (CMS) software and analize them according to the demand of PMU;
∎ Assist in organizing seminars, workshops, training, and other community mobilization programs;
∎ Assist in preparing monthly, quarterly, and half-yearly progress reports in time; and
∎ Perform any other tasks assigned by the management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary & Allowances: Consolidated Tk. 47,700/- (BDT Forty-seven thousand seven hundred) per month and other admissible benefits as per Project/organization rules. (Inclusive of all applicable Tax as per the law of Bangladesh).
∎ Salary & Allowances: Consolidated Tk. 47,700/- (BDT Forty-seven thousand seven hundred) per month and other admissible benefits as per Project/organization rules. (Inclusive of all applicable Tax as per the law of Bangladesh).

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Bogura, Joypurhat, Naogaon

Read Before Apply:

Qualified women are strongly encouraged to apply.

BEDO the authority reserves the right to cancel one or any applications at any stage of the recruitment process.

Apply Procedure:

Hard Copy:
∎ Interested candidates are encouraged to submit an updated CV (not exceeding four pages) along with a cover letter detailing their suitability for the position. Applications can be sent via email to [email protected] or submitted as a hard copy to BEDO Head Office. Address- BEDO, Rahman Lucid Tower, D-2, 19/3 Kakrail, Dhaka-1217 or BEDO Regional Office Address- BEDO, Boalia Bypass Road, Naogaon. Please mention the position title on the top of the envelope and the subject line of the email. The deadline for submission is 9 February 2025.

Company Information:
∎ BEDO
∎ Rahman Lucid Tower, D-2, 19/3 (2nd Floor), Kakrail

Address::
∎ Rahman Lucid Tower, D-2, 19/3 (2nd Floor), Kakrail

Application Deadline: 9 Feb 2025

Category: NGO/Development