BPO Trainee

Job Description

Title: BPO Trainee

Company Name: Digicon Technologies Ltd.

Vacancy: 150

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduate/ Diploma / Masters in any discipline.
∎ Must have Graduation completion certificate.

Job Responsibilities:
∎ Customer Support Services.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report time to time to the team leader for complicated issues.

Additional Requirements:
∎ Age 21 to 32 years
∎ Both males and females are allowed to apply
∎ Basic computer knowledge.
∎ Good oral communication skill.
∎ Good listening skill and analytical skill.
∎ Customer focus and adaptability to different personality types.
∎ Willingness to work in any shift/ roster.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Jul 2023

Company Information:
∎ 21 Jun 2023
∎ Digicon Technologies Ltd.
∎ Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka.
∎ Web : http://www.digicontechnologies.com/

Category: Data Entry/Operator/BPO

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Interested By University

University Percentage (%)
National University 10.39%
Daffodil International University 2.56%
University of Dhaka 2.31%
Jahangirnagar University 1.48%
Dhaka College 0.99%
Bangladesh University of Business and Technology 0.99%
University of Chittagong 0.99%
Dhaka Polytechnic Institute 0.91%
Jagannath University 0.91%
Southeast University 0.91%

Interested By Age Range

Age Range Percentage (%)
20-30 78.24%
31-35 14.59%
36-40 2.47%
40+ 0.41%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 64.71%
20K-30K 30.26%
30K-40K 3.75%
40K-50K 0.68%
50K+ 0.60%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 42.13%
0.1 - 1 years 15.75%
1.1 - 3 years 20.69%
3.1 - 5 years 10.47%
5+ years 10.96%