Assistant Executive Housekeeper

Job Description

Title: Assistant Executive Housekeeper

Company Name: Hotel Lake Castle

Vacancy: 1

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ The candidate who has a hotel management degree would get more preference.

Experience Requirements:
∎ 5 to 10 year(s)

Job Responsibilities:
∎ Should have an eye for detail and the ability to effectively deal with guests, other departments, and housekeeping staff.
∎ Obtains a list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges to prepare work assignments.
∎ Experience with turndown, special needs of VIP Guests, foreign dignitaries, etc. is helpful.
∎ Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
∎ Prepares and distributes the Room assignment sheet and floor keys to room boys.
∎ Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.
∎ Schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.
∎ Schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators.
∎ Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors, and tracks.
∎ Schedules cleaning of all meeting rooms after a completed function.
∎ Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.
∎ Inventories cleaning supplies & linen stock to ensure adequate supplies.
∎ Investigates concerns regarding housekeeping service and equipment, and takes corrective action.
∎ Provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counseling’s and also enforces to the hotels standard operating procedures.
∎ Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets.
∎ Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
∎ Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
∎ Rewards employees who use their empowerment to meet or exceed guest expectations.
∎ Print all housekeeping related reports and traces from NICE Software.
∎ Assists in controlling expenses by the housekeeping department.
∎ Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
∎ Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area.
∎ Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
∎ Co-ordinate with vendors eg: Pest control, Laundry services and other outsource services.
∎ Attend to any guest complaints and take service recovery measures if required.
∎ Review the housekeeping points on the guest feedback forms, take actions on guest complaints and also share guest compliments with staff members.
∎ Submit requests for repair and periodic maintenance of cleaning equipment.
∎ Prepares store requisition, purchases other supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.

Salary: Negotiable

Compensation & Other Benefits:
∎ Attractive benefits packages await the right individuals which include; Basic Salary, Service Charge, Festival Bonus, Medical Allowance, Mobile Allowance, Duty meals, Snacks, a weekly day off, Public holidays, and other benefits as per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Apr 2022

Company Information:
∎ 3 Apr 2022
∎ Hotel Lake Castle
∎ Address : House # 1A, Road # 68/A, Gulshan-2, Dhaka-1212, Bangladesh
∎ Web : www.hotellakecastle.com

Category: Hospitality/ Travel/ Tourism